45
Latest score
50%
Pass rate
4
Inspections
4
Critical violations

Location

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Latest inspection

PASSED
May 16, 2025ROUTINE INSPECTION456 days ago

OWNERSHIP CHANGE INFORMATION NEW FACILITY Pho Banh Mi NEW OWNER: NT Sata, LLC The applicant has completed the change of ownership application process for an Environmental Health Permit. The permit category for this facility is FP14. An invoice for the permit fee in the amount of $1,723.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days. The Environmental Health Permit will be effective: 6/01/2025 - 05/31/202. This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report. Okay to Operate. An official permit will be mailed to the address on file and shall be posted in public view upon receipt. *Structural Review inspection conducted 5/16/2025. *Permit condition: None. *Obtain food safety manager certificate within 60 days. All other food employees must have valid food handler cards within 30 days from hire date. All violations from report dated 5/7/2025 have been corrected. Provide proof of pest control service (contract) to show this facility will have a minimum of 1 x month pest control treatment. Email documentation to aleli.crutchfield@deh.sccgov.org by next Friday, 5/23/25. Next inspection (routine) will be a charged inspection.

Inspection Timeline

May 16, 2025Latest
Passed
ROUTINE INSPECTION
Feb 10, 2025
Passed
FOLLOW-UP INSPECTION
Feb 8, 2025
Failed
FOLLOW-UP INSPECTION
Feb 5, 2025
FailedScore: 45/100
ROUTINE INSPECTION
45

Violations Analysis

4
Critical Violations
13
Non-Critical
17
Total Violations
Across 4 inspections

Complete inspection history

4 inspections
PassLatest May 16, 2025
N/A

ROUTINE INSPECTION

OWNERSHIP CHANGE INFORMATION NEW FACILITY Pho Banh Mi NEW OWNER: NT Sata, LLC The applicant has completed the change of ownership application process for an Environmental Health Permit. The permit category for this facility is FP14. An invoice for the permit fee in the amount of $1,723.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days. The Environmental Health Permit will be effective: 6/01/2025 - 05/31/202. This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report. Okay to Operate. An official permit will be mailed to the address on file and shall be posted in public view upon receipt. *Structural Review inspection conducted 5/16/2025. *Permit condition: None. *Obtain food safety manager certificate within 60 days. All other food employees must have valid food handler cards within 30 days from hire date. All violations from report dated 5/7/2025 have been corrected. Provide proof of pest control service (contract) to show this facility will have a minimum of 1 x month pest control treatment. Email documentation to aleli.crutchfield@deh.sccgov.org by next Friday, 5/23/25. Next inspection (routine) will be a charged inspection.

2 reported violations
  • K35: Equipment, utensils: Approved, in good repair, adequate capacity

    Observed grease build up on sides of cooking equipment and inside prep refrigeration units. Debris noted inside and outside of soap dispenser next to 3 compartment sink. [CA] Clean and sanitize equipment thoroughly.

  • K44: Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

    Observed white pipe on wall close to ceiling that has a hole. [CA] Seal all holes/openings to prevent entrance of vermin.

Pass Feb 10, 2025
N/A

FOLLOW-UP INSPECTION

Charged follow-up inspection. Facility re-opened. Facility will be charged $298. Handwash sink behind register did not have hot water but is available for use. Handwash sink in back prep area was stocked with soap and paper towels but paper towels were stored outside of the dispenser on shelf. No food appeared to be adulterated. Measured hot water at 110F maximum at three compartment sink. Small leak observed at drain pipe of three compartment sink. Observed a few fruit flies. Facility states that they receive pest control from IPM and Banner. Latest reports will be e-mailed to A. Crutchfield. Owners state that they have received pest control and will received another treatment tomorrow and another one two days after. Droppings found: near pressurized cylinder and udnercounter cooler. Facility has set traps throughout facility. Facility shall continue to clean and sanitize floors with bleach solution. Reviewed proper handwashing with employees and proper cleaning and sanitizing.

No reported violations
Fail Feb 8, 2025
N/A

FOLLOW-UP INSPECTION

On site for follow up inspection. Facility was closed due to lack of hot water and rodent infestation. Observed rodent droppings in following locations: At front on floor near pressurized cylinder and under counter refrigerator. Crevice between green cabinet and under counter refrigerator. Under two door freezer near mop sink. Droppings under back two freezer appeared to be fresh. Hot water measured at 105F at three compartment sink. Facility will continue to remain closed until there is no rodent activity in the facility. Clean and sanitize under all the equipment; recommend moving all the cooking and refrigeration equipment to clean the areas underneath. Continue to seal any open holes observed in the facility. Facility is to cease and desist all food sales and operations, including food preparation, service, handling, distribution, and sale Subsequent follow-up inspection after first follow-up shall be billed $298/hour, minimum one hour, during normal business hours (Monday - Friday, 7:30 AM to 4:30 PM), and $645/hour, minimum two hours, during non-business hours, and upon inspector availability. - The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered, or copied. Failure to comply may result in enforcement actions per County Ordinance Code Section B11-55. - A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit. Note: This is a charged follow up inspection. Contact district specialist Aleli Crutchfield at (408) 918 -3450 when ready for rescheduling.

1 reported violation
  • K23: No rodents, insects, birds, or animals

    Observed rodent droppings in following locations: At front on floor near pressurized cylinder and under counter refrigerator. Crevice between green cabinet and under counter refrigerator. Under two door freezer near mop sink. Droppings under back two freezer appeared to be fresh. [CA] The premises of each food facility shall be kept free of vermin. A food facility shall not operate when there is a vermin infestation that has resulted in the contamination of food contact surfaces, food packaging, utensils, food equipment, or adulteration of food(s). The food facility shall cease operation of the food facility immediately. The food facility shall remain closed until: there is no longer evidence of a vermin infestation; all contaminated surfaces have been cleaned and sanitized; and contributing factors such as cleaning, repairs, and the elimination of harborages have been resolved.

Fail Feb 5, 2025
45/100

ROUTINE INSPECTION

An office hearing will be scheduled prior to re-opening the facility due to several repeat violations/non compliance. Additional re-inspection fees will be charged if facility is found to not be in compliance ($629.00/hr) jade.nluong@yahoo.com

14 reported violations
  • K23: No rodents, insects, birds, or animalsCritical

    Observed several rodent droppings throughout the facility: - inside green cabinets (front of house) - in hallway under sinks and between equipment from ice machine leading to the back kitchen - in kitchen near the cook line, 3 comp sink, across from mop sink, below the 2 door freezer next to mop sink Observed rodent rub marks along the electrical lines along the walls toward the ceiling. [CA] Clean and sanitize the entire front area and back kitchen. Move all equipment, including refrigeration units, tables so that you can clean underneath equipment. Clean and sanitize with bleach solution all of the shelving, tables, bottom of tables, food containers. Contact a pest control service to provide frequent service to eliminate rodent infestation and provide service reports for review. Set traps in in front areas (cabinets etc) and under 3 comp sink, cookline, in all corners, near back door and outside the front and back of the facility.

  • K49: Permits available

    There is an outstanding balance and facility is operating without a valid permit. [CA] A current health permit is required to operate. [COS] Owner paid for the permit on site online during inspection.

  • K14: Food contact surfaces clean, sanitized

    Observed meat slicer with food debris. [CA] Clean and sanitize the meat slicer.

  • K35: Equipment, utensils: Approved, in good repair, adequate capacity

    Broken door handle on 2 door upright unit, door gaskets are loose and in disrepair in refrigerators. The electric warmer across from the microwave had a water bath that measured 127F on the high setting. REPEAT VIOLATION. [CA] Remove the unit from this facility and replace with a new one. Submit manufacturer specification sheet to aleli.crutchfield@deh.sccgov.org for prior approval. Inoperable food prep sink, the hot/cold faucet does not work so employees shut off the water supply to this sink. [CA] Replace the entire sink/faucet and provide a food prep sink with an attached single drainboard with a faucet. Submit manufacturer specification sheet to aleli.crutchfield@deh.sccgov.org for prior approval.

  • K06: Adequate handwash facilities supplied, accessibleCritical

    Hand sink in the back prep area was found to have hot/cold water turned off, with no soap or paper towels. No paper towel dispenser noted. Hand sink is hanging off of the wall and is not flushed to the wall. Hand sink across from the cash register has a leak and water is spraying out of the faucet when turned on. Hand sink in the front area across from the blender station has a leak and the wooden cabinet that is part of the sink is rotting and in disrepair. [CA] Replace the hand sink in the back prep area with a new one and ensure it is flush with the wall. Replace the hand sink faucet across from the register. Replace the hand sink with a new one and the entire cabinet/wooden frame. Submit the manufacturer specification sheet to aleli.crutchfield@deh.sccgov.org for review.

  • K27: Food separated and protected

    Observed raw beef/raw chicken above containers of broth in upright unit. [CA] Store raw meat below ready to eat food (broth containers, vegetables). Label each shelf with a name tag for raw chicken/beef and ready to eat food/produce. Refer to sticker on refrigerator door.

  • K13: Food in good condition, safe, unadulteratedCritical

    Observed the following adulterated/contaminated food: - blood on packages of cooked noodles inside the 2 door upright unit - a package of dry rice vermicelli with naw marks from a rodent - dirt and debris in interior panel of ice machine (no cover on ice machine) where the dirt was contacting the ice used for beverages -fruit flies on raw ginger and onions in an open container on the shelf [CA] All food shall be pure and free from adulteration and spoilage, protected from dirt, vermin, unnecessary handling, droplet contamination, overhead leakage, or other environmental sources of contamination; shall otherwise be fully fit for human consumption.

  • K21: Hot and cold water availableCritical

    Hot water at 3 compartment sink measured at 88F. Hot/cold water was turned off at the food prep sink next to stove because the both hot/cold faucet could not turn off the water. Warm water at hand sinks ( including restroom) measured at 84F-88F. [CA] Maintain a minimum of 120F at the 3 compartment sink and food prep sink. Maintain a minimum of 100F water temperature at the hand sinks

  • K22: Sewage and wastewater properly disposed

    The mop sink is clogged and unable to drain. [CA] Repair the mop sink to ensure wastewater is properly disposed of. Note- all other floor sinks are operable and draining.

  • K44: Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

    Observed large windows, front door and back door wide open. Observed wire mesh above back door with rodent hair. The rodents are entering through the top gap at the door. [CA] Permanently lock the windows. Replace entire screen door and wooden/metal door to eliminate gaps. There are several unused equipment at back of facility (table, shelving, employee lockers, bowls etc). [CA]Remove ALL equipment from the back area to prevent harborage/attraction of rodents.

  • K30: Food storage: food storage containers identified

    Observed open packages of dry goods. Lack of commercial food containers to store dry ingredients. [CA] Provide commercial dry ingredient bulk bins to store noodles, spices. Label bins with ingredient name.

  • K01: Demonstration of knowledge; food safety certification

    Unable to locate food handler cards. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

  • K33: Nonfood contact surfaces clean

    Observed heavy mold like black debris inside the mopsink. [CA] Clean the mopsink.

  • K34: Warewash facilities: installed/maintained; test strips

    Lack of chlorine test strips. [CA] Provide chlorine test strips.

Source: Santa Clara County open data. Records are supplied as-is and may take 24–48 hours to reflect a newly published inspection.