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HEYTEA

372 BARBER LN, MILPITAS, CA, 95035 +14084289360
Pass
80
Latest score
67%
Pass rate
3
Inspections
2
Critical violations

Location

Latest inspection

PASSED
Mar 19, 2026FOLLOW-UP INSPECTION149 days ago

On-site for a follow-up inspection after facility earned a conditional pass during the last routine inspection conducted on 03/12/2026. Compliance of the following has been verified: K07: Improper hot and cold holding temperatures: - Ambient of the under-counter cooler at the front service area measured 41F. Facility is no longer storing potentially hazardous foods subjected to temperature control inside the unit; Going forward, all food items in the unit are to be subjected to time as a public health control (4-hour rule). Facility is now maintaining bowls of cheese foam whipping products in ice baths at the front service line on TPHC. Facility is now also maintaining potentially hazardous foods containing dairy (matcha jelly, coconut jelly) in the upper portion of the toppings prep cooler on TPHC. Ambient of the tea/milk dispensing machine measured 41F via probe. K21: Hot and cold water not available: - Hot water measured at 122F from the faucet at the three compartment dishwashing sink. K38: Inadequate ventilation: - Facility observed cooking boba pearls and sago underneath the preexisting ventilation hood. K48: Plan review unapproved: - Facility has submitted plans to DEH Plan Check for the milk/tea dispenser, and provided ETL sanitation certification documentation. Per discussion with Senior REHS K. Bethea, facility may continue to utilize the milk/tea dispenser while it goes through plan check. Compliance of all cited violations has been verified. Facility re-issued a Green "Pass" placard.

Inspection Timeline

Mar 19, 2026Latest
Passed
FOLLOW-UP INSPECTION
Mar 12, 2026
ConditionalScore: 80/100
ROUTINE INSPECTION
80
Apr 24, 2025
PassedScore: 92/100
ROUTINE INSPECTION
92

Violations Analysis

2
Critical Violations
2 in last 3 inspections
6
Non-Critical
8
Total Violations
Across 3 inspections

Complete inspection history

3 inspections
PassLatest Mar 19, 2026
N/A

FOLLOW-UP INSPECTION

On-site for a follow-up inspection after facility earned a conditional pass during the last routine inspection conducted on 03/12/2026. Compliance of the following has been verified: K07: Improper hot and cold holding temperatures: - Ambient of the under-counter cooler at the front service area measured 41F. Facility is no longer storing potentially hazardous foods subjected to temperature control inside the unit; Going forward, all food items in the unit are to be subjected to time as a public health control (4-hour rule). Facility is now maintaining bowls of cheese foam whipping products in ice baths at the front service line on TPHC. Facility is now also maintaining potentially hazardous foods containing dairy (matcha jelly, coconut jelly) in the upper portion of the toppings prep cooler on TPHC. Ambient of the tea/milk dispensing machine measured 41F via probe. K21: Hot and cold water not available: - Hot water measured at 122F from the faucet at the three compartment dishwashing sink. K38: Inadequate ventilation: - Facility observed cooking boba pearls and sago underneath the preexisting ventilation hood. K48: Plan review unapproved: - Facility has submitted plans to DEH Plan Check for the milk/tea dispenser, and provided ETL sanitation certification documentation. Per discussion with Senior REHS K. Bethea, facility may continue to utilize the milk/tea dispenser while it goes through plan check. Compliance of all cited violations has been verified. Facility re-issued a Green "Pass" placard.

No reported violations
Conditional Pass Mar 12, 2026
80/100

ROUTINE INSPECTION

Two or more major violations were cited during the routine inspection. A follow-up inspection will be conducted in the next 1 to 3 business days to verify compliance with all of the cited major violations. Subsequent follow-up inspections after the first shall be billed at $298/hour, one hour minimum, during normal business hours (7:30 AM to 4:30 PM), or $645 for a minimum of 2 hours, during non-business hours and in accordance with the inspector's availability. The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered with, camouflaged, or copied. Failure to comply may result in a fine and enforcement action as per county ordinance section B11-55.

4 reported violations
  • K21: Hot and cold water availableCritical

    Water measured at 92F maximum at the three compartment sink, and measured at 98F maximum from both dump sinks at the front service counter. [CA] Facility shall be capable of providing water at minimum of 100F from the three compartment sink for the purpose of dishwashing. Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks. [COS] Contractor arrived on-site and adjusted the diverter valve. Hot water remeasured at 122F from the three compartment dishwashing sink.

  • K07: Proper hot and cold holding temperaturesCritical

    Guava cloud, matcha cloud, cheese cloud, and pistachio cloud measured between 50F and 51F while maintained in the two door under-counter cooler at the front service area. Ambient of the unit measured 50F via probe. Per staff, items had been relocated to the cooler 45 minutes prior. Guava cloud measured 56F while maintained in an improper ice bath on the counter at the front service line. Per staff, it had been taken out of refrigeration 30 minutes prior. Matcha jelly measured 46F, and coconut jelly measured 49F while maintained in prep top inserts at the toppings station at the front service area. Per staff, items had been placed into the unit less than 30 minutes prior. [CA] Potentially hazardous foods shall be held at 41F or below, or at 135F or above to prevent the growth of bacteria. [COS] Items time labeled to be discarded by 2:30PM.

  • K38: Adequate ventilation/lighting; designated areas, use

    Facility observed utilizing a pearl cooker to cook boba pearls. Pearl cooker lacks any form of overhead ventilation. [CA] Per the facility's permit condition issued during the final plan check inspection of the facility, facility shall utilize the existing hood to cook boba pearls only. Facility is in direct violation of facility permitting condition. Provide approved exhaust hood ventilation over all cooking equipment as required to effectively remove cooking odors, smoke, steam, grease, heat, and vapors.

  • K48: Plan review

    Facility has installed an unapproved milk/tea mixing and dispensing machine. Numerous hoses observed extending into various containers of product. [CA] Facility shall submit photos and specs to DEH Plan Check at dehplancheck@deh.sccgov.org. Failure to comply will result in the machine being impounded.

Pass Apr 24, 2025
92/100

ROUTINE INSPECTION

Facility stated that they did not have the sanitizer for the three compartment sink and were waiting for a delivery for sink sanitizer. Facility states that they use a red packet labeled Sink Sanitizer for the three compartment sink. Facility states that they use the green packet with the label stating, "Utensil and Equipment Sanitizer" for the wiping cloth bucket. Prepared three compartment sink with sanitizer using the green packets and water. Measured chlorine at 100 ppm in prepared solution.

4 reported violations
  • K35: Equipment, utensils: Approved, in good repair, adequate capacity

    Prep cooler was not maintaining at or below 41F due to missing covers on open inserts. [CA] Refrigeration must be capable of maintaining PHFs at 41°F or below. [COS] Covers were placed on open inserts.

  • K45: Floor, walls, ceilings: built,maintained, clean

    Accumulation of water on floors throughout prep area. [CA] Floors in food preparation area shall be kept clean.

  • K40: Wiping cloths: properly used, stored

    Wiping cloths stored on counters in prep area. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium). Measured chlorine at 0 ppm in wiping cloth bucket. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

  • K41: Plumbing approved, installed, in good repair; proper backflow devices

    Mop sink is leaking from hose. [CA] Repair plumbing fixture and maintain in clean and good repair.

Source: Santa Clara County open data. Records are supplied as-is and may take 24–48 hours to reflect a newly published inspection.