79
Latest score
67%
Pass rate
3
Inspections
2
Critical violations

Location

Latest inspection

PASSED
Feb 26, 2026FOLLOW-UP INSPECTION170 days ago

On-site for a follow-up inspection after facility earned a conditional pass during the last routine inspection conducted on 02/24/2026. Compliance of the following has been verified: K08: Improperly using time as a public health control: - Facility is properly adhering to TPHC procedures. TPHC logs observed properly filled out. All items subjected to TPHC observed discarded after breakfast service. K09: Improper cooling methods: - Facility is properly adhering to proper cooling practices. All potentially hazardous foods currently in the process of cooling measured within adequate time and temperature thresholds. Compliance of all cited major violations has been verified. Facility re-issued a Green "Pass". Continue to work on the violations cited during the last inspection.

Inspection Timeline

Feb 26, 2026Latest
Passed
FOLLOW-UP INSPECTION
Feb 24, 2026
ConditionalScore: 79/100
ROUTINE INSPECTION
79
Nov 12, 2024
PassedScore: 91/100
ROUTINE INSPECTION
91

Violations Analysis

2
Critical Violations
2 in last 3 inspections
6
Non-Critical
8
Total Violations
Across 3 inspections

Complete inspection history

3 inspections
PassLatest Feb 26, 2026
N/A

FOLLOW-UP INSPECTION

On-site for a follow-up inspection after facility earned a conditional pass during the last routine inspection conducted on 02/24/2026. Compliance of the following has been verified: K08: Improperly using time as a public health control: - Facility is properly adhering to TPHC procedures. TPHC logs observed properly filled out. All items subjected to TPHC observed discarded after breakfast service. K09: Improper cooling methods: - Facility is properly adhering to proper cooling practices. All potentially hazardous foods currently in the process of cooling measured within adequate time and temperature thresholds. Compliance of all cited major violations has been verified. Facility re-issued a Green "Pass". Continue to work on the violations cited during the last inspection.

No reported violations
Conditional Pass Feb 24, 2026
79/100

ROUTINE INSPECTION

Two or more major violations were cited during the routine inspection. A follow-up inspection will be conducted in the next 1 to 3 business days to verify compliance with all of the cited major violations. Subsequent follow-up inspections after the first shall be billed at $298/hour, one hour minimum, during normal business hours (7:30 AM to 4:30 PM), or $645 for a minimum of 2 hours, during non-business hours and in accordance with the inspector's availability. The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered with, camouflaged, or copied. Failure to comply may result in a fine and enforcement action as per county ordinance section B11-55. *Notes: - Facility's high temperature dishwasher in the main kitchen is currently inoperable. Per the PIC, they are awaiting a part replacement. In the meantime, all dish cleaning and sanitization is being properly conducted in the three compartment sink via wash, rinse, and sanitize. - Facility's walk-in cooler on the far left (1 of 3) is currently inoperable. No food stored inside the aforementioned walk-in cooler at the time of inspection. Facility has filed a work order and is currently in the process of repairing it. Operator inquired on potentially using ROP (reduced oxygen packaging) for animal products: A facility is not required to obtain a HACCP from the state if the following conditions are met: - The food is labeled with time and date that it is initially ROP'd - The food is held at 41F or below during refrigeration storage - The food is removed from ROP within 48 hours of initially being ROP'd - Written SOP's must be submitted to this Department, and they must be approved prior to ROP

4 reported violations
  • K08: Time as a public health control; procedures & recordsCritical

    Fried onions measured 80F while maintained in a fryer basket above the fryer. Per staff, fried onions are intended to be subjected to time as a public health control; However time logs for the fried onions were not filled out. Employee was instructed to fill out time logs; Employee erroneously wrote 10:45AM. When questioned as to what time the onions had been fried (i.e. initially heat treated, thus rendering them a potentially hazardous food), employee stated 10:30AM. Numerous potentially hazardous foods at the salad station (front service line) subjected to time as a public health control were not logged, including roasted balsamic mushrooms, halal chicken, boiled eggs, various cheeses, and grilled onions. Per staff, they had a temp today and he had forgotten to fill out the time logs. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Employee properly filled out the time logs for the fried onions (10:30AM start). Items at the salad bar subjected to TPHC properly time logged.

  • K27: Food separated and protected

    Raw, ground beef stored above whole steaks in the walk-in cooler intended for meats. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin in sequential order of required cooking temperature.

  • K14: Food contact surfaces clean, sanitized

    Accumulation of yellow organic matter on the upper interior panel of the left-side ice machine. [CA] Food contact surfaces shall be maintained clean. Ensure to clean regularly to prevent buildup.

  • K09: Proper cooling methodsCritical

    Salsa verde measured between 72F and 74F while maintained in a container in the walk-in cooler. Per staff, and per a time log that denoted when the item was initially cooked, item had been cooked at 8:06AM. Current time of measurement was 10:59AM, greater than two hours elapsed. Per the staff member who had cooked it, he had left it out before placing it into the walk-in cooler to cool. [CA] After heating or hot holding, Potentially Hazardous Foods (PHFs) shall be cooled rapidly from 135°F to 70°F within 2 hours and from 70°F to 41°F within 4 hours. Approved cooling methods include: 1) Placing the food in shallow pans 2) Separating the food into thinner or smaller portions. 3) Using rapid cooling equipment (Ex. blast chiller) 4) Using containers that facilitate heat transfer (ex. stainless steel) 5) Adding ice as an ingredient. 6) Using ice paddles 7) Using an ice bath and stirring frequently 8) Accordance with a HACCP plan. Cooling foods shall have enough space around the containers for cold air to circulate, be loosely covered, or uncovered and stirred as frequently needed to evenly cool. [COS] Sasla verde was rapidly reheated to 200F. Staff restarted the cooling process.

Pass Nov 12, 2024
91/100

ROUTINE INSPECTION

NOTE: Other Cisco Cafes from other buildings were discussed. Email was sent to confirm closure and to close out permits.

4 reported violations
  • K21: Hot and cold water available

    1) Handwash sink by dishwashing area observed to be missing running water. Other handwash sinks avaiable in connected kitchen area. [CA] Provide running water to handwash sink. 2)3-comp sink at the end of prep area observed to have no running water. Per operator 3-comp sink has water turned off due to leak. Main 3-compartment sink by dishwashing area observed to be fully functional.[CA] Provide cold and hot running water to 3-comp sink.

  • K27: Food separated and protected

    Raw chicken observed to be stored above raw beef. Raw shrimp observed to be stored above tortillas and produce. [CA] Store raw meats below ready to eat foods and produce. Ensure raw meat storage is such that raw meats with higher required cooking temperatures are stored below.

  • K36: Equipment, utensils, linens: Proper storage and use

    Tongs for raw chicken observed to be stored such that handle is in direct contact with raw chicken. [CA] Store utensils such that handles are not in direct contact with food to prevent cross contamination. Recommend adding small container inside prep cooler insert to store tongs separately.

  • K35: Equipment, utensils: Approved, in good repair, adequate capacity

    Walk in freezer connected to walk in cooler observed to be non operational. Left most walk in cooler condenser observed to be dripping water. [CA] Ensure equipment is repaired and in operational condition.

Source: Santa Clara County open data. Records are supplied as-is and may take 24–48 hours to reflect a newly published inspection.