Follow-up inspection for closure due to cockroach activity.
K23M - Cockroach activity
- No live activity observed during time of inspection.
- Pest control report for 08/14/2025 reviewed. Report noted that the front entrance was treated and kitchen treated with residual insecticide for cockroaches.
- Continue to clean and sanitize all areas with activity/previous activity, and clean equipment to keep free of food debris.
- Continue to seal cracks and crevices around outlets, walls, panels, and wall mounted equipment. Repair any broken tiles, walls and peeling paint to prevent harborage.
- Continue to communicate with pest control to provide service for the facility.
- Use monitoring traps in areas with previous activity to evaluate for new/current activity.
- If activity is found within the facility, facility shall self-close to provide corrective action. Facility shall not continue operating with the presence of cockroach activity.
Inspection Timeline
Aug 14, 2025Latest
Passed
FOLLOW-UP INSPECTION
Aug 11, 2025
Failed
FOLLOW-UP INSPECTION
Aug 6, 2025
Failed
FOLLOW-UP INSPECTION
Jul 31, 2025
Failed
FOLLOW-UP INSPECTION
Jul 28, 2025
FailedScore: 68/100
ROUTINE INSPECTION
68
Violations Analysis
6
Critical Violations
3 in last 3 inspections
7
Non-Critical
13
Total Violations
Across 5 inspections
Complete inspection history
5 inspections
PassLatest Aug 14, 2025
N/A
FOLLOW-UP INSPECTION
Follow-up inspection for closure due to cockroach activity.
K23M - Cockroach activity
- No live activity observed during time of inspection.
- Pest control report for 08/14/2025 reviewed. Report noted that the front entrance was treated and kitchen treated with residual insecticide for cockroaches.
- Continue to clean and sanitize all areas with activity/previous activity, and clean equipment to keep free of food debris.
- Continue to seal cracks and crevices around outlets, walls, panels, and wall mounted equipment. Repair any broken tiles, walls and peeling paint to prevent harborage.
- Continue to communicate with pest control to provide service for the facility.
- Use monitoring traps in areas with previous activity to evaluate for new/current activity.
- If activity is found within the facility, facility shall self-close to provide corrective action. Facility shall not continue operating with the presence of cockroach activity.
No reported violations▼
Fail Aug 11, 2025
N/A
FOLLOW-UP INSPECTION
This was a follow-up to the 7/28/25, 7/31/25, 8/6/25 inspections. Due to presence of cockroaches in the facility, the facility was not reopened.
After the facility submites another pest control report and checklist to this Agency and pays the $298 fee, another follow-up inspection shall be scheduled.
The next inspection(s) will each be billed $298/hr during business hours or $645/hr after hours upon availability.
Due to printer issues, this report was emailed to the facility during the inspection.
1 reported violation▼
K23: No rodents, insects, birds, or animalsCritical
Observed one live nymph cockroach crawling on a shelf in the food prep area. Observed one dead cockroach inside the 3-compartment sink center compartment.
[CA] Keep facility clear of cockroaches.
FACILITY WAS NOT REOPENED. See notes below.
Fail Aug 6, 2025
N/A
FOLLOW-UP INSPECTION
This was a follow-up to the 7/28/25 (routine inspection + closure) and 7/31/25 (first follow-up) inspections. Due to observation of vermin during today's inspection, the facility was not reopened.
Contact pest control for another service. Submit another vermin reopening checklist and contact DEH to schedule another re-inspection.
Today's inspection and subsequent inspections will be billed $298/hr during business hours.
Consulted supervisor P. Mark.
Due to printer issues, this report was emailed to the facility during the inspection.
2 reported violations▼
K23: No rodents, insects, birds, or animalsCritical
Observed live vermin in the following locations:
- One live baby rodent on the floor next to the water heater (which is located next to the 3-compartment sink)
- One live cockroach crawling on the wall in the front service area
- One live, slow-moving cockroach on its back on the floor under the 3-compartment sink.
[CA] Keep facility clear of vermin.
Facility must remain closed. See notes below.
K13: Food in good condition, safe, unadulteratedCritical
Observed white/grey mold-like substance on/in ice inside ice machine. Dark mold-like substance was on the white panel inside the ice machine.
[CA] Protect food from contamination.
[COS] Ice was discarded.
Fail Jul 31, 2025
N/A
FOLLOW-UP INSPECTION
- On-site for operator requested follow-up inspection after facility was closed due to evidence of a vermin infestation during a routine inspection on 7/28/2025.
- Owner has provided signed off vermin checklist and provided pest control reports from services conducted on 7/28/2025 and 7/29/2025.
- Facility is prohibited from all food service activities which include, but not limited to: preparation, service, handling, distribution, and sale.
- Facility shall remain closed until vermin infestation is completely abated and authorization is provided by this Division.
- Facility shall:
- Provide pest control report from a licensed pest control company that indicates the type of control measures taken and that the facility has been treated.
- Eradicate all live and dead rodents and insects from the facility.
- Clean and sanitize the affected area(s) and equipment.
- Dispose of all food items that have been adulterated/contaminated.
- Seal holes (e.g. in walls and ceilings, repair coved base), and entryways (e.g. weather-stripping around doors); keep exterior doors closed; screen openable windows.
- Eliminate harborage inside and outside of the facility - remove unused/cast-off equipment, contributory vegetation, etc.)
- Eliminate food and water sources inside and outside the facility.
- Properly store items (e.g. at least 6 inches above floor in sealed rodent-proof/insect-proof containers; organize overly packed and disorganized storage areas).
- Properly store and dispose of garbage and other waste (e.g. bagged wastes, keep dumpster lids closed, frequent removal).
- Subsequent follow-up inspection shall be billed at $298/hour, minimum one hour, during normal business hour, Monday - Friday 7:30 AM to 4:30 PM, and $645/hour, minimum two hours, during non-business hours, and upon inspector availability.
- The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered, or copied. Failure to comply may result in enforcement actions per County Ordinance Code Section B11-55.
- A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit.
** Please note that pest control treatments for rodents or insects may require a sufficient amount of contact time for these to be effective. Consult with pest control company for guidelines on eliminating harborage, entryways, and food/water sources.
1 reported violation▼
K23: No rodents, insects, birds, or animalsCritical
- Observed live vermin in the following locations:
- Cockroaches of various life stages on the bottom door hinge of the left merchandiser refrigerator by the cashier.
- Numerous cockroaches on the top door hinge of the right merchandiser refrigerator by the cashier.
- 2+ adults at the bottom counter at the front service area:
- Crawling on wooden frame behind the doors.
- Inside tied bags of prepackaged ingredients.
- 5+ inside the top left and right door hinges of the True merchandiser refrigerator next to the food preparation sink.
- Inside vents of the microwave maintained at the food preparation table.
- Photographs were taken for documentation purposes.
- Notification: The person in charge during inspection, Loi, has been informed that the facility must close immediately.
[CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed.
Requirements Before Reopening:
1. Email the signed and completed Reopening Checklist to the assigned inspector.
2. Submit a copy of the pest control report from a licensed provider.
Fail Jul 28, 2025
68/100
ROUTINE INSPECTION
- Facility is hereby closed due to evidence of a vermin infestation.
- Facility is to immediately cease and desist all operations.
- Facility is prohibited from all food service activities which include, but not limited to: preparation, service, handling, distribution, and sale.
- Facility shall remain closed until vermin infestation is completely abated and authorization is provided by this Division.
- Facility shall:
- Provide pest control report from a licensed pest control company that indicates the type of control measures taken and that the facility has been treated.
- Eradicate all live and dead rodents and insects from the facility.
- Clean and sanitize the affected area(s) and equipment.
- Dispose of all food items that have been adulterated/contaminated.
- Seal holes (e.g. in walls and ceilings, repair coved base), and entryways (e.g. weather-stripping around doors); keep exterior doors closed; screen openable windows.
- Eliminate harborage inside and outside of the facility - remove unused/cast-off equipment, contributory vegetation, etc.)
- Eliminate food and water sources inside and outside the facility.
- Properly store items (e.g. at least 6 inches above floor in sealed rodent-proof/insect-proof containers; organize overly packed and disorganized storage areas).
- Properly store and dispose of garbage and other waste (e.g. bagged wastes, keep dumpster lids closed, frequent removal).
** Please note that pest control treatments for rodents or insects may require a sufficient amount of contact time for these to be effective. Consult with pest control company for guidelines on eliminating harborage, entryways, and food/water sources.
- Subsequent follow-up inspection after first follow-up shall be billed $298/hour, minimum one hour, during normal business hours (Monday - Friday, 7:30 AM to 4:30 PM), and $645/hour, minimum two hours, during non-business hours, and upon inspector availability.
- The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered, or copied. Failure to comply may result in enforcement actions per County Ordinance Code Section B11-55.
- A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit.
9 reported violations▼
K23: No rodents, insects, birds, or animalsCritical
1. Observed Vermin:
- 50+ live and dead German cockroaches on a sticky rodent trap below the shelf at the front service area below the service window.
- 5+ live cockroaches of various life stages observed between the crevices of the blinder clip attached on top of the shelf above the food preparation refrigerator.
- 10+ live cockroaches of various life stages observed between the crevices of the food preparation refrigerator above the doors, behind the silicon caulking.
- 10+ dead cockroaches observed on the rolling cart in front of the cook line.
- 10+ live cockroaches observed at the top corner of BOTH two-door upright refrigeration units when walking into the kitchen.
- Dead cockroaches were also observed smashed between the gaskets and refrigerator.
- 10+ live cockroaches observed on the top door hinge of the one-door merchandiser freezer next to the food preparation sink.
- 5+ live cockroaches observed in the crevices on the bottom of the food preparation table.
- 10+ dead and live cockroaches observed in-between the crevice of the two two-door upright freezers.
- 5+ cockroaches observed in the top door hinge of the two-door upright freezer across from the three-compartment sink.
- Numerous dead cockroaches observed on floor throughout the kitchen.
2. Photographs: Taken for documentation purposes.
3. Supervisor P. Mark was notified of the closure.
4. Notification: The person in charge during inspection, Loi Quach, has been informed that the facility must close immediately.
[CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed.
Requirements Before Reopening:
1. Email the signed and completed Reopening Checklist to the assigned inspector.
2. Submit a copy of the pest control report from a licensed provider.
K33: Nonfood contact surfaces clean
Heavy accumulation of grease and food debris observed on the surfaces and crevices of cooking equipment.
[CA] Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris.
K21: Hot and cold water available
Hot water measured at 113F at the three-compartment sink.
[CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks.
K26: Approved thawing methods used; frozen food
Bag of frozen raw fish in bag thawing on top of dirty dishes in ambient temperature.
[CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.
Accumulation of grease and food debris observed on floors throughout the facility.
[CA] Walls and/or floors in food preparation area shall be kept clean. Regularly clean under equipment to prevent accumulation of debris.
Numerous crevices observed in-between walls and ceiling panels throughout the entire facility.
[CA] Repair holes in structure and maintain in good repair to prevent pest harborage.
K27: Food separated and protected
Raw fish in bag maintained above dirty dishes defrosting. Bowl of noodles re-hydrating in the three-compartment sink next to soil dishes. Numerous raw food items stored above ready-to-eat food items
[CA] Food preparation shall only occur in approved areas. All food shall be separated and protected from possible contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.
K44: Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
An approximately 3-4 inch gap observed below the metal screen back door.
[CA] Eliminate gap greater than 1/4" to prevent the entrance and harborage of vermin.
Hand wash sink partially obstructed with bowl placed inside the wash basin.
[CA] Handwashing facility shall be clean, unobstructed, and accessible at all times.
K07: Proper hot and cold holding temperaturesCritical
Bean sprouts and raw shelled eggs maintained out in ambient temperature measured between 55F to 60F. Employee stated that items were brought out around opening time.
[CA] PHFs shall be held at 41°F or below or at 135°F or above.
Source: Santa Clara County open data. Records are supplied as-is and may take 24–48 hours to reflect a newly published inspection.