A 3rd follow-up inspection was conducted to verify major violation (K23) is in compliance. K23: No live or dead cockroaches observed in the facility. Continue to work on violations noted on the last routine inspection dated 01/13/2026. Ensure all food contact surfaces are clean and sanitized before food prep.
FOLLOW-UP INSPECTION
A 3rd follow-up inspection was conducted to verify major violation (K23) is in compliance. K23: No live or dead cockroaches observed in the facility. Continue to work on violations noted on the last routine inspection dated 01/13/2026. Ensure all food contact surfaces are clean and sanitized before food prep.
FOLLOW-UP INSPECTION
- On-site for operator requested follow-up inspection after facility was kept closed during a follow up inspection due to evidence of a vermin infestation. This inspection will be charged at the approved hourly rate of $298.00. - Facility shall remain closed until vermin infestation is completely abated and authorization is provided by this Division. - Subsequent follow-up inspection shall be billed at $298/hour, minimum one hour, during normal business hour, Monday - Friday 7:30 AM to 4:30 PM, and $645 for a minimum of two hours, during non-business hours, and upon inspector availability. - The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered, or copied red placard. Failure to comply may result in enforcement actions per County Ordinance Code Section B11-55. - A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit. _________________________________ ** Please note that pest control treatments for rodents or insects may require a sufficient amount of contact time for these to be effective. Consult with pest control company for guidelines on eliminating harborage, entryways, and food/water sources. - Facility shall: - Provide pest control report from a licensed pest control company that indicates the type of control measures taken and that the facility has been treated. - Eradicate all live and dead rodents and insects from the facility. - Clean and sanitize the affected area(s) and equipment. - Dispose of all food items that have been adulterated/contaminated. - Seal holes (e.g. in walls and ceilings, repair coved base), and entryways (e.g. weather-stripping around doors); keep exterior doors closed; screen openable windows. - Eliminate harborage inside and outside of the facility - remove unused/cast-off equipment, contributory vegetation, etc.) - Eliminate food and water sources inside and outside the facility. - Properly store items (e.g. at least 6 inches above floor in sealed rodent-proof/insect-proof containers; organize overly packed and disorganized storage areas). - Properly store and dispose of garbage and other waste (e.g. bagged wastes, keep dumpster lids closed, frequent removal).
1. Observed Vermin: - Live German cockroach nymphs observed crawling on the outside of the kiosk from the crevice directly in front of the electrical transformer. - Live German cockroach nymph observed crawling on counter adjacent to the wall holding the electrical transformer. - Numerous live German cockroaches of all life stages were observed inside the electrical transformer cabinet. - Several Live cockroach nymphs observed crawling inside the facility near cracks and gaps in tiles. - Several German cockroach nymphs were found crawling on the exterior materials of the kiosk. [CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed. Requirements Before Reopening: 1. Email the signed and completed Reopening Checklist to the assigned inspector. 2. Submit a copy of the pest control report from a licensed provider.
1. Tiles in the facility near the electrical transformer wall have small gaps, crevices, or cracks. 2. Exterior molding is detaching from the kiosk. [CA] Ensure to maintain the floors, walls, and ceilings of the facility clean and in good repair. Seal the gaps, crevices, and cracks to prevent vermin entrance and harborage.
FOLLOW-UP INSPECTION
- On-site for operator requested follow-up inspection after facility was closed during a routine inspection due to evidence of a vermin infestation. - Facility shall remain closed until vermin infestation is completely abated and authorization is provided by this Division. - Subsequent follow-up inspection shall be billed at $298/hour, minimum one hour, during normal business hour, Monday - Friday 7:30 AM to 4:30 PM, and $645 for a minimum of two hours, during non-business hours, and upon inspector availability. - The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered, or copied red placard. Failure to comply may result in enforcement actions per County Ordinance Code Section B11-55. - A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit. _________________________________ ** Please note that pest control treatments for rodents or insects may require a sufficient amount of contact time for these to be effective. Consult with pest control company for guidelines on eliminating harborage, entryways, and food/water sources. - Facility shall: - Provide pest control report from a licensed pest control company that indicates the type of control measures taken and that the facility has been treated. - Eradicate all live and dead rodents and insects from the facility. - Clean and sanitize the affected area(s) and equipment. - Dispose of all food items that have been adulterated/contaminated. - Seal holes (e.g. in walls and ceilings, repair coved base), and entryways (e.g. weather-stripping around doors); keep exterior doors closed; screen openable windows. - Eliminate harborage inside and outside of the facility - remove unused/cast-off equipment, contributory vegetation, etc.) - Eliminate food and water sources inside and outside the facility. - Properly store items (e.g. at least 6 inches above floor in sealed rodent-proof/insect-proof containers; organize overly packed and disorganized storage areas). - Properly store and dispose of garbage and other waste (e.g. bagged wastes, keep dumpster lids closed, frequent removal).
Observed gaps on the underside of the counter on the exterior of the kiosk, gaps inside the corner guards around the kiosk (open condition on pest control report), gaps between coved base tiles that have become detached. [CA] Eliminate gap greater than 1/4" to prevent the entrance and harborage of vermin.
1. Observed Vermin: - Live cockroach nymph observed crawling on the outside of the kiosk from the crevice directly in front of the electrical transformer. - Live cockroach nymph observed crawling on counter by the beverage dispenser into the hole directly above the water heater. - Numerous dead cockroaches observed inside the insulated foam covering the pipes of the water heater. - Live cockroach nymph observed crawling inside the janitorial sink. [CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed. Requirements Before Reopening: 1. Email the signed and completed Reopening Checklist to the assigned inspector. 2. Submit a copy of the pest control report from a licensed provider.
ROUTINE INSPECTION
Note: - Please contact district specialist, Alexander Alfaro (alexander.alfaro@deh.sccgov.org), or DEH main line at (408)918-3400 to schedule a follow up inspection. The first follow up inspection is free of charge. Any and all subsequent follow up inspections shall be charged at the approved hourly rate of $298.00/hr, minimum of one hour, during normal business hours: Monday through Friday 7:30 AM to 4:30 PM, and $645 for a minimum of two hours, during non-business hours, and upon inspector availability. - Per PIC, EcoLab is scheduled to replace the sanitizer dispenser system.
1. Observed Vermin: Documented in the following areas: Numerous live cockroaches were observed near the prep sink. Several were near the water heater in the cabinet and one was found crawling on the counter top. 2. Photographs: Taken for documentation purposes. 3. Supervisor Notified: Yes 4. Notification: The person in charge during inspection, Rossa, has been informed that the facility must close immediately. [CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed. Requirements Before Reopening: 1. Email the signed and completed Reopening Checklist to the assigned inspector. 2. Submit a copy of the pest control report from a licensed provider.
Repeat Violation: Quaternary Ammonia sanitizer solution at the three compartment sink measured at 0 ppm. Note: No active warewashing was taking place. [CA] Manual sanitization shall be accomplished in the final sanitizing rinse by contacting a chlorine solution of 100 PPM concentration for at least 30 seconds or by contacting a quaternary ammonium solution of 200 PPM concentration for at least 60 seconds.
Paper towel roll was not in a dispenser. [CA] Single-use sanitary towels shall be provided in dispensers; heated-air hand drying device may be substituted for single-use towels.
ROUTINE INSPECTION
OWNERSHIP CHANGE INFORMATION NEW OWNER: FRESH DINING CONCEPTS, LLC NEW FACILITY NAME: AUNTIE ANNE'S PRETZEL CA195 The applicant has completed the change of ownership application process for an Environmental Health Permit. The permit category for this facility is FP10. An invoice for the permit fee in the amount of $1107.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days. The Environmental Health Permit will be effective: 03/01/2025 - 02/28/2026. This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report. Okay to Operate. Post permit in public view. Structural Review inspection conducted on 02/11/2025 Prior to the installation of any new equipment, submittal is required to Plan Check. Plan check consultation hours are Monday thru Friday 730AM-10AM and afternoon by appointment only at address above. Additional information on Plan Check Program is available at https://www.sccgov.org/sites/cpd/programs/pcp/Pages/home.aspx. Any installation of new equipment, without prior notification to district specialist/Plan Check is subject to impound. Unapproved equipment will not be allowed for use. Facility shall notify district specialist should there be a change of number of employees or change in menu. District specialist shall be notified prior to the addition, replacement, or removal of any equipment. Facility is has professional pest control services.
Clear plastic lids for bulk foods are broken. [CA] Equipment and utensils shall be designed and constructed to be durable and retain characteristic qualities under normal use conditions. Scoop handle stored in direct contact with bulk food. [CA] Provide scoop with handle and store scoop handle in such a way that the handle does not come in direct contact with food to prevent contamination.
One live cockroach found on floor underneath prep sink. [CA] The premises of each food facility shall be kept free of vermin. A food facility shall not operate when there is a vermin infestation that has resulted in the contamination of food contact surfaces, food packaging, utensils, food equipment, or adulteration of food(s). Facility shall no longer have evidence of a vermin infestation; all contaminated surfaces have been cleaned and sanitized; and contributing factors such as cleaning, repairs, and the elimination of harborages have been resolved. [SA] Live cockroach was killed. All areas with presence of cockroaches will be cleaned and sanitized.
Measured quat at 0 ppm in three compartment sink. No active warewashing at time of inspection. Quat dispenser was not working properly. [CA] Maintain chemical solution for manual warewashing at 100 ppm (1Tbs of bleach (5.25%)/gal of water) for chlorine and 200 ppm (1 tbs of quaternary ammonium (10%)/2 gal of water) for quaternary ammonium. [COS] Quat dispenser was repaired. Three compartment sink was refilled with sanitizer.
Cardboard used to line wall underneath prep sink on left side. [CA] Repair the wall with a durable, smooth, nonabsorbent, and easily cleanable surface.
Source: Santa Clara County open data. Records are supplied as-is and may take 24–48 hours to reflect a newly published inspection.