70
Latest score
100%
Pass rate
3
Inspections
2
Critical violations

Location

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Latest inspection

PASSED
May 18, 2026ROUTINE INSPECTION89 days ago

OWNERSHIP CHANGE INFORMATION NEW FACILITY NAME: PHO LY KITCHEN NEW OWNER: LY DYNASTY The applicant has completed the facility evaluation application process for an Environmental Health Permit. The permit category for this facility is FP10. An invoice for the permit fee in the amount of $1377.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days. The Environmental Health Permit will be effective: 6/1/2026-5/31/2027. This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report. Okay to Operate. An official permit will be mailed to the address on file and shall be posted in public view upon receipt. *Structural Review inspection conducted on 5/18/2026. *Permit condition: THE WELLS DUAL HOTPLATE AND THE CHANGBERT HOTPLATE ARE CONDITIONALLY APPROVED UNDER THE VENTLESS TYPE 1 HOOD.. IF THERE IS A FUTURE CHANGE IN MENU OR OPERATION, OR THE USE OF THIS EQUIPMENT CAUSES ANY SANITATION, VENTILATION OR SAFETY PROBLEM, THE EXHAUST HOOD EXEMPTION MAY BE REVOKED AND AN APPROVED MECHANICAL EXHAUST SYSTEM MUST BE INSTALLED OR THE UNIT REMOVED. VENTILATION PROBLEMS INCLUDE, BUT ARE NOT LIMITED TO, EXCESS HEAT IN THE FACILITY THAT RESULTS IN UNCOMFORTABLE WORK CONDITIONS FOR EMPLOYEES. THE EXEMPTION SHALL NOT BE DEEMED TO SUPERSEDE ANY LOCAL BUILDING AND FIRE CODE REQUIREMENTS. IN THE EVENT THAT A FUTURE CHANGE OF OWNERSHIP OCCURS, THE NEW OWNER SHALL BE MADE AWARE OF THESE CONDITIONS. Note: Broth and Pho soup components (beef, pork etc) are precooked and purchased from Pho & Bun 1810 Milmont Drive, Milpitas (FA0260789). *Obtain food safety manager certificate within 60 days. All other food employees must have valid food handler cards within 30 days from hire date. Report updated on 5/19/26 and emailed to owner.

Inspection Timeline

May 18, 2026Latest
Passed
ROUTINE INSPECTION
May 27, 2025
PassedScore: 70/100
ROUTINE INSPECTION
70
Mar 28, 2025
Passed
ROUTINE INSPECTION

Violations Analysis

2
Critical Violations
2 in last 3 inspections
16
Non-Critical
18
Total Violations
Across 3 inspections

Complete inspection history

3 inspections
PassLatest May 18, 2026
N/A

ROUTINE INSPECTION

OWNERSHIP CHANGE INFORMATION NEW FACILITY NAME: PHO LY KITCHEN NEW OWNER: LY DYNASTY The applicant has completed the facility evaluation application process for an Environmental Health Permit. The permit category for this facility is FP10. An invoice for the permit fee in the amount of $1377.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days. The Environmental Health Permit will be effective: 6/1/2026-5/31/2027. This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report. Okay to Operate. An official permit will be mailed to the address on file and shall be posted in public view upon receipt. *Structural Review inspection conducted on 5/18/2026. *Permit condition: THE WELLS DUAL HOTPLATE AND THE CHANGBERT HOTPLATE ARE CONDITIONALLY APPROVED UNDER THE VENTLESS TYPE 1 HOOD.. IF THERE IS A FUTURE CHANGE IN MENU OR OPERATION, OR THE USE OF THIS EQUIPMENT CAUSES ANY SANITATION, VENTILATION OR SAFETY PROBLEM, THE EXHAUST HOOD EXEMPTION MAY BE REVOKED AND AN APPROVED MECHANICAL EXHAUST SYSTEM MUST BE INSTALLED OR THE UNIT REMOVED. VENTILATION PROBLEMS INCLUDE, BUT ARE NOT LIMITED TO, EXCESS HEAT IN THE FACILITY THAT RESULTS IN UNCOMFORTABLE WORK CONDITIONS FOR EMPLOYEES. THE EXEMPTION SHALL NOT BE DEEMED TO SUPERSEDE ANY LOCAL BUILDING AND FIRE CODE REQUIREMENTS. IN THE EVENT THAT A FUTURE CHANGE OF OWNERSHIP OCCURS, THE NEW OWNER SHALL BE MADE AWARE OF THESE CONDITIONS. Note: Broth and Pho soup components (beef, pork etc) are precooked and purchased from Pho & Bun 1810 Milmont Drive, Milpitas (FA0260789). *Obtain food safety manager certificate within 60 days. All other food employees must have valid food handler cards within 30 days from hire date. Report updated on 5/19/26 and emailed to owner.

4 reported violations
  • K23: No rodents, insects, birds, or animalsCritical

    Observed one live juvenile cockroach on the floor below prep table. [CA] Eliminate cockroach and clean and sanitize the area. [COS] Per owner, pest control service to be provided and facility will be deep cleaned prior to opening on June 1. Recommend to set up monitoring traps throughout the kitchen.

  • K41: Plumbing approved, installed, in good repair; proper backflow devices

    Observed drain lines for the 2 compartment sink and ice machine without an air gap. [CA] Provide a minimum of 1 inch air gap from the end of the drain line to the rim of the floor sink.

  • K34: Warewash facilities: installed/maintained; test strips

    Lack of chlorine sanitizer test strips. [CA] Provide test strips.

  • K35: Equipment, utensils: Approved, in good repair, adequate capacity

    Observed mold like debris on shelves and door gasket in disrepair for 2 door refrigeration unit located closest to the office. [CA] Clean interior of unit and repair/replace the door gasket.

Pass May 27, 2025
70/100

ROUTINE INSPECTION

Facility had submitted an SOP for the cooking, cooling, delivery, and reheating of soup broths and meats from the Milpitas location to this location. Today, several large containers of broth were observed thawing at ambient room temperature on the floor in the rear area. The approved SOPs state the broths shall be thawed under refrigeration overnight. PIC stated that any leftover broth at this facility is discarded. ***Repeat violations of the approved SOP will result in revocation of the approval to serve the proposed menu.*** PLAN CHECK INFORMATION: For general inquiries or to schedule a consultation, site assessment, or plan check inspection, please email us at dehplancheck@deh.sccgov.org or call us at (408) 918-3400 Monday through Friday between 7:30am and 4:30pm. To assist you with technical questions, a Plan Checker is available by phone during these hours on a first come-first served basis Monday through Friday. Observed 4 hotplates outside of the hood and an unapproved sugar cane juicer were in use. Per the facility's permit condition, only the Wells dualplate and one Changbert hotplate are approved conditionally under the ventless hood. Only one other hotplate was mentioned during the previous inspection report, for blanching noodles; however, Plan Check approval of this hotplate could not be verified. Failure to remove unapproved equipment or submit plans by 7/27/25 may result in further enforcement action, including equipment impoundment and applicable fees. Send all updates to mindy.nguyen@deh.sccgov.org Ensure the food safety manager certificate and food handler cards are stored together in one place at the facility for review. Due to technical difficulties, this report will be emailed to the facility.

10 reported violations
  • K07: Proper hot and cold holding temperaturesCritical

    Inside a pot on one of the rear Changbert hotplates: measured internal temperature of broth to be 128F. PIC stated broth was being kept warm, and that it had been held since just a few minutes prior. (minor violation) At the front prep unit: measured internal temperature of cooked shrimp and raw bean sprouts to be 45-47F. PIC stated food had been held since 11am today. [CA] Keep potentially hazardous foods at 41F and below or 135F and above. [COS] PIC immediately increased the temperature of the hotplate to reheat the broth.

  • K41: Plumbing approved, installed, in good repair; proper backflow devices

    Under the 2-compartment prep sink: observed multiple drain pipes extended into the floor sink. [CA] Maintain a minimum one inch air gap between the drain pipe and the floor sink rim to prevent wastewater backflow.

  • K23: No rodents, insects, birds, or animals

    Observed approximately 10 flies in the kitchen. [CA] Keep facility clear of flies/vermin.

  • K06: Adequate handwash facilities supplied, accessible

    In the front prep area: observed a bowl of clean utensils were stored next to the handwash sink, which lacked a splashguard. [CA] Store clean equipment away from handwash sinks (or install an approved splashguard) to prevent cross-contamination.

  • K26: Approved thawing methods used; frozen food

    Observed several containers of broth were thawing at ambient room temperature on the floor in the rear storage area. [CA] Frozen potentially hazardous food shall be thawed using one of the following methods: 1) Under refrigeration 2) Completely submerged under cold running water of sufficient velocity to flush loose particles 3) In a microwave oven 4) During the cooking process

  • K27: Food separated and protected

    Inside a rear upright refrigerator: observed raw meat was stored on a shelf above vegetables. [CA] Store raw animal products below/away from ready-to-eat foods.

  • K19: Consumer advisory for raw or undercooked foods

    Observed the menu offered rare wagyu steak, but no "Reminder" statement was on the menu. [CA] If a menu offers undercooked animal product, a consumer advisory must be provided on the menu. The consumer advisory consists of BOTH: 1) "Disclosure": Clearly indicate WHICH menu items contain undercooked animal products. AND 2) "Reminder": The following statement in writing on the menu: “Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness, especially if you have certain medical conditions.”

  • K14: Food contact surfaces clean, sanitized

    Measured chlorine in dishwasher to be 10-25ppm. [CA] When using a dishwasher, chlorine must measure 50ppm.

  • K30: Food storage: food storage containers identified

    Throughout the kitchen and rear storage area: observed approximately 10 large plastic containers of broth, and a bag of onions were stored directly on the floor. [CA] Store food on approved shelving, at least 6 inches above the floor to prevent contamination and to facilitate easy cleaning.

  • K35: Equipment, utensils: Approved, in good repair, adequate capacity

    1) Observed unapproved sugar cane juicer in the front area was in use. *REPEAT VIOLATION* 2) Observed 3-4 unapproved hotplates in the kitchen area stored outside of the hood. See notes below. [CA] All equipment must be NSF/ANSI etc. approved and obtain Plan Check approval. Remove items from facility immediately, or submit plans to Plan Check for the hotplates outside of the hood and the sugarcane juicer by 7/27/25. Failure to comply may result in enforcement action. See notes below.

Pass Mar 28, 2025
N/A

ROUTINE INSPECTION

Per operator, the Changbert hot plate is used for heating water to blanch noodles. Pho and bun will be cooked and cooled at Milpitas location. Standard Operating Procedures for those food items have been reviewed and approved. OWNERSHIP CHANGE INFORMATION NEW FACILITY NAME: Pho & Bun San Jose NEW OWNER: Pho & Bun The applicant has completed the facility evaluation application process for an Environmental Health Permit. The permit category for this facility is FP10. An invoice for the permit fee in the amount of $1,107.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days. The Environmental Health Permit will be effective: 04/01/2025 - 03/31/2026 This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report. Okay to Operate. An official permit will be mailed to the address on file and shall be posted in public view upon receipt. *Structural Review inspection conducted on 03/28/2025. *Permit condition: The Wells dual hotplate and the Changbert hotplate are conditionally approved under the ventless type 1 hood. If there is a future change in menu or operation, or the use of this equipment causes any sanitation, ventilation or safety problem, the exhaust hood exemption may be revoked and an approved mechanical exhaust system must be installed or the unit removed. Ventilation problems include, but are not limited to, excess heat in the facility that results in uncomfortable work conditions for employees. The exemption shall not be deemed to supersede any local building and fire code requirements. *Obtain food safety manager certificate within 60 days. All other food employees must have valid food handler cards within 30 days from hire date.

4 reported violations
  • K34: Warewash facilities: installed/maintained; test strips

    The faucet spout at the 3 compartment sink does not reach the right compartment. [Corrective Action] The faucet spout shall be able to reach all three compartments.

  • K35: Equipment, utensils: Approved, in good repair, adequate capacity

    Observed unapproved sugar cane juicer machine in the kitchen. [Corrective Action] Submit application to the Plan Check Program at this department before using machine.

  • K41: Plumbing approved, installed, in good repair; proper backflow devices

    1. Observed drain pipe extending pass the rim of the floor sink under the food prep sink. [Corrective Action] Provide a one inch gap between the end of the drain pipe and the rim of the floor sink. 2. Observed flex pipe used for the drain pipe under the 3 compartment sink. [Corrective Action] Use approved material for the drain pipe. 3. Observed water leak from the pipe under the ice machine. [Corrective Action] Repair to stop the leak.

  • K33: Nonfood contact surfaces clean

    Observed dust accumulation on the ceiling panels above the ventless hood in the kitchen. [Corrective Action] Thoroughly clean and maintain clean.

Source: Santa Clara County open data. Records are supplied as-is and may take 24–48 hours to reflect a newly published inspection.