Onsite for a limited inspection to evaluate vermin activity.
Joint inspection with Shannon R.
Inspection conducted alongside PIC, Damaris
Facility is treated by Western Exterminator. Per latest report on 7/14/2026, no vermin activity was observed. Technician stated they were onsite due to reported cockroach sighting. Damaris stated the facility reported cockroaches in the shared hallway access of the mall and that their door sweep at the hallway entrance had fallen off. Per PIC, they are in the process of replacing the door sweep. Per PIC, they have not seen other activity in the facility but have seen cockroach issues in the restrooms and dining area.
No vermin violations observed.
Inspection Timeline
Aug 4, 2026Latest
Passed
ROUTINE INSPECTION
Sep 16, 2025
Passed
ROUTINE INSPECTION
Sep 3, 2025
Passed
FOLLOW-UP INSPECTION
Sep 2, 2025
Failed
FOLLOW-UP INSPECTION
Aug 29, 2025
Failed
FOLLOW-UP INSPECTION
+6 more inspections
Violations Analysis
8
Critical Violations
11
Non-Critical
19
Total Violations
Across 11 inspections
Complete inspection history
11 inspections
PassLatest Aug 4, 2026
N/A
ROUTINE INSPECTION
Onsite for a limited inspection to evaluate vermin activity.
Joint inspection with Shannon R.
Inspection conducted alongside PIC, Damaris
Facility is treated by Western Exterminator. Per latest report on 7/14/2026, no vermin activity was observed. Technician stated they were onsite due to reported cockroach sighting. Damaris stated the facility reported cockroaches in the shared hallway access of the mall and that their door sweep at the hallway entrance had fallen off. Per PIC, they are in the process of replacing the door sweep. Per PIC, they have not seen other activity in the facility but have seen cockroach issues in the restrooms and dining area.
No vermin violations observed.
No reported violations▼
Pass Sep 16, 2025
N/A
ROUTINE INSPECTION
Facility was not operating at time of inspection.
OWNERSHIP CHANGE INFORMATION
NEW FACILITY NAME: Kelly's Cajun Grill
NEW OWNER: KCG of Oakridge, Inc.
The applicant has completed the facility evaluation application process for an Environmental Health Permit.
The permit category for this facility is FP10. An invoice for the permit fee in the amount of $1107.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days.
The Environmental Health Permit will be effective: 10/01/2025 - 09/30/2026 This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report. Okay to Operate.
An official permit will be mailed to the address on file and shall be posted in public view upon receipt.
*Structural Review inspection conducted on 09/16/2025
*Permit condition: None
*Obtain food safety manager certificate within 60 days. All other food employees must have valid food handler cards within 30 days from hire date.
Observed large hole around pipe above water heater. [CA] Repair holes in structure and maintain in good repair to prevent pest harborage.
K23: No rodents, insects, birds, or animals
Observed one rodent dropping and one dead cockroach next to transformer. [CA] Clean and sanitize area of dead cockroaches or old droppings.
K41: Plumbing approved, installed, in good repair; proper backflow devices
Observed faucet at handwash sink in the front to be leaking at the time of the inspection. [CA] Repair plumbing fixture and maintain in clean and good repair.
Pass Sep 3, 2025
N/A
FOLLOW-UP INSPECTION
This is a charged follow up inspection to the previous routine inspection conducted on 08/21/2025 and the first 3 follow up inspections.
No evidence of vermin observed. All gaps in metal around steam tables have been sealed. Facility ok to operate.
Office Hearing will be conducted.
No reported violations▼
Fail Sep 2, 2025
N/A
FOLLOW-UP INSPECTION
This is a charged follow up inspection requested by management.
A follow-up inspection will be conducted to verify compliance with all of the cited major violations. Call or email to schedule when ready to reopen: 408-918-3480
Subsequent follow-up inspections after the first shall be billed at $298/hour, one hour minimum, during normal business hours (7:30 AM to 4:30 PM), or $645 for a minimum of 2 hours, during non-business hours and in accordance with the inspector's availability.
The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered with, camouflaged, or copied. Failure to comply may result in a fine and enforcement action as per county ordinance section B11-55.Vermin reopening statement.
1 reported violation▼
K23: No rodents, insects, birds, or animalsCritical
1. Observed Vermin: Documented in the following areas: [What and Where]. Observed two live cockroaches under the steam tables in the front service area. Observed one dead cockroach in janitorial sink.
2. Photographs: Taken for documentation purposes.
3. Supervisor Notified: Yes
4. Notification: The person in charge during inspection, Fernando, has been informed that the facility must close immediately.
[CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed.
Requirements Before Reopening:
1. Email the signed and completed Reopening Checklist to the assigned inspector.
2. Submit a copy of the pest control report from a licensed provider.
Fail Aug 29, 2025
N/A
FOLLOW-UP INSPECTION
This is the fourth follow up inspection to verify that major violations mentioned on 8/21/25 inspection have been addressed and will be charged. Major violations have not been found in compliance:
Numerous dead cockroaches were observed throughout the facility: on the wok grill, on wire racks, on the floor under the lowboy cooler across the fryers, behind the white cable management tube, behind a poster at the mop sink, behind the soda syrup hose dispenser by the ice machine, and near several pieces of equipment. Hatched oothecas were observed in the facility. One on a wire rack near the prep sink and the other on the floor near the soda syrups. Rodent droppings were observed on the black storage rack near the mop sink, on the floor near the cookline, and in the front service area on the floor between the steam table and the cash register counter.
Facility is to remain closed until written authorization is given by this department to re-open.
Subsequent follow-up inspections after the first follow-up shall be billed $298-hour, minimum one hour, during normal business hours: Monday-Friday 7:30AM to 5:00PM or $645 for a minimum of two hours, during non-business hours, and upon inspector availability.
Notify this department once issues have been addressed. Contact district inspector Jennifer R.
1 reported violation▼
K23: No rodents, insects, birds, or animalsCritical
1. Observed Vermin: Documented in the following areas: Numerous dead cockroaches were observed throughout the facility: on the wok grill, on wire racks, on the floor under the lowboy cooler across the fryers, behind the white cable management tube, behind a poster at the mop sink, behind the soda syrup hose dispenser by the ice machine, and near several pieces of equipment. Hatched oothecas were observed in the facility. One on a wire rack near the prep sink and the other on the floor near the soda syrups. Rodent droppings were observed on the black storage rack near the mop sink, on the floor near the cookline, and in the front service area on the floor between the steam table and the cash register counter.
2. Photographs: Taken for documentation purposes.
3. Supervisor Notified: Yes
4. Notification: The person in charge during inspection, Fernando Villegas, has been informed that the facility must close immediately.
[CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed.
Requirements Before Reopening:
1. Email the signed and completed Reopening Checklist to the assigned inspector.
2. Submit a copy of the pest control report from a licensed provider.
Fail Aug 26, 2025
N/A
FOLLOW-UP INSPECTION
This is a follow up inspection to verify that major violations mentioned on 8/25/25 inspection have been addressed. Major violations have not been found within compliance:
- Vermin activity still noted within the facility at the time of inspection.
- Adult noted around the 3-compartment sink
- Adult behind the ice machine, next to the CO2 tanks.
Facility is to remain closed until written authorization is given by this department to re-open.
Subsequent follow-up inspections after the first follow-up shall be billed $298-hour, minimum one hour, during normal business hours: Monday-Friday 7:30AM to 5:00PM or $645/hour, minimum one hour, during non-business hours, and upon inspector availability.
This is already the 3rd follow and shall be chargeable. The next follow up inspection shall be charged as well.
Notify this department once issues have been addressed. Contact district inspector Jeniffer R.
No reported violations▼
Fail Aug 25, 2025
N/A
FOLLOW-UP INSPECTION
A follow-up inspection will be conducted to verify compliance with all of the cited major violations. Call or email to schedule when ready to reopen.
Subsequent follow-up inspections after the first shall be billed at $298/hour, one hour minimum, during normal business hours (7:30 AM to 4:30 PM), or $645 for a minimum of 2 hours, during non-business hours and in accordance with the inspector's availability.
The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered with, camouflaged, or copied. Failure to comply may result in a fine and enforcement action as per county ordinance section B11-55.Vermin reopening statement.
1 reported violation▼
K23: No rodents, insects, birds, or animalsCritical
1. Observed Vermin: Documented in the following areas: Observed one live adult cockroach in the floor sink by the preparation sink in the back preparation area. Observed one live juvenile cockroach in the front service area under the register counter.
2. Photographs: Taken for documentation purposes.
3. Supervisor Notified: Yes
4. Notification: The person in charge during inspection, Fernando, has been informed that the facility must close immediately.
[CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed.
Requirements Before Reopening:
1. Email the signed and completed Reopening Checklist to the assigned inspector.
2. Submit a copy of the pest control report from a licensed provider.
Fail Aug 21, 2025
75/100
ROUTINE INSPECTION
A follow-up inspection will be conducted to verify compliance with all of the cited major violations. Call or email to schedule when ready to reopen: 408-918-3480
Subsequent follow-up inspections after the first shall be billed at $298/hour, one hour minimum, during normal business hours (7:30 AM to 4:30 PM), or $645 for a minimum of 2 hours, during non-business hours and in accordance with the inspector's availability.
The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered with, camouflaged, or copied. Failure to comply may result in a fine and enforcement action as per county ordinance section B11-55.Vermin reopening statement.
6 reported violations▼
K35: Equipment, utensils: Approved, in good repair, adequate capacity
Preparation unit and refrigeration unit next to the preparation unit are not working. [CA] Refrigeration must be capable of maintaining PHFs at 41°F or below.
K27: Food separated and protected
Observed raw fish next to cooked chicken. Observed raw chicken above raw shrimp/fish. [CA] Ensure that raw food is kept separate from cooked food. Ensure that raw chicken products are stored below/away from fish/shrimp products.
K21: Hot and cold water available
Warm water at handwash sink measured 73F, the hot water was shut off to the handwash sink. [CA] Handwashing facilities shall be equipped to provide minimum 100°F water under pressure for a minimum of 15 seconds.
K36: Equipment, utensils, linens: Proper storage and use
Handles of scoops in bulk sugar and rice containers in contact with food. [CA] Store scoop handle in such a way that the handle does not come in direct contact with food to prevent contamination.
K23: No rodents, insects, birds, or animalsCritical
1. Observed Vermin: Documented in the following areas: Observed two live adult cockroaches in the back of the small reach in freezer, observed one live cockroach on the other side of the ice machine (not where the reach in freezer is). Observed rodent droppings and chewed foam around the dry storage area and electircal components.
2. Photographs: Taken for documentation purposes.
3. Supervisor Notified: Yes
4. Notification: The person in charge during inspection, Martin (and manager on the phone), has been informed that the facility must close immediately.
[CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed.
Requirements Before Reopening:
1. Email the signed and completed Reopening Checklist to the assigned inspector.
2. Submit a copy of the pest control report from a licensed provider.
K07: Proper hot and cold holding temperaturesCritical
Shrimp in preparation unit measured 55F. Per PIC, it was opened in the morning to prepare for the service period. Egg rolls in hot holding in front service area measured 119F. Per PIC, it was cooked on hour prior to temperature measurement. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] Shrimp placed into walk in fridge. Egg rolls removed from service due to facility closure.
Pass Oct 4, 2024
N/A
FOLLOW-UP INSPECTION
This is a charged follow up inspection requested by PIC.
Observed one live slow moving cockroach. PIC eliminated cockroach. Pest control report reviewed. No other evidence of cockroaches observed.
Facility ok to open.
No reported violations▼
Fail Oct 3, 2024
N/A
FOLLOW-UP INSPECTION
Facility is hereby closed due to evidence of a vermin infestation.
- Facility is to remain closed until:
- Facility has been serviced by licensed pest control company. Provide pest control report to review upon follow-up inspection.
- Remove all live and dead cockroaches from facility.
- Clean and sanitize all areas affected.
- Facility is to remain closed until authorization is given by this Division to reopen.
- Contact district inspector once major violation has been corrected and checklist items have been completed. Jennifer Rios 408-918-3480
- Next follow-up inspection follow-up shall be billed $298/hour, minimum one hour, during normal business hours (Monday - Friday, 7:30 AM to 4:30 PM), and $645/hour, minimum two hours, during non-business hours, and upon inspector availability.
- The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered, or copied. Failure to comply may result in enforcement actions per County Ordinance Code Section B11-55.
- A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit.
1 reported violation▼
K23: No rodents, insects, birds, or animalsCritical
Observed two live cockroaches on the door hinge of reach in freezer. [CA] The premises of each food facility shall be kept free of vermin. A food facility shall not operate when there is a vermin infestation that has resulted in the contamination of food contact surfaces, food packaging, utensils, food equipment, or adulteration of food(s). The food facility shall cease operation of the food facility immediately. The food facility shall remain closed until: there is no longer evidence of a vermin infestation; all contaminated surfaces have been cleaned and sanitized; and contributing factors such as cleaning, repairs, and the elimination of harborages have been resolved.
Conditional Pass Sep 30, 2024
75/100
ROUTINE INSPECTION
NEW FACILITY NAME: Kelly's Cajun Grill
NEW OWNER: Jenn99LLC
The applicant has completed the application for an Environmental Health Permit.
The permit category for this facility is FP10. An invoice for the permit fee in the amount of $1,107.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days.
The Environmental Health Permit will be effective: 10/1/24 - 9/30/25.
This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report.
Okay to Operate.
An official permit will be mailed to the address on file and shall be posted in public view upon receipt.
*Structural Review inspection conducted on 9/30/24.*
Plan check consultation is available Monday - Friday from 7:30am - 10:00am in person or by phone at 408/918-3400.
*Obtain food safety manager certificate within 60 days. All other food employees must have valid food handler cards within 30 days from hire date.
New and/or replacement food equipment shall be certified or classified for sanitation by an American National Standards Institute (ANSI) accredited certification program (e.g. NSF, UL EPH, UL Sanitation, CSA Sanitation, or ETL Sanitation).
A follow-up inspection shall be conducted.
***Subsequent follow up inspection after first follow up shall be billed $298/hr during business hours and $645/hrs (minimum of 2 hours) during nonbusiness hours upon availability.***
6 reported violations▼
K41: Plumbing approved, installed, in good repair; proper backflow devices
Found a leaking faucet at hand wash station near 3-compartment sink when water knob is off. [CA] Secure leak.
K07: Proper hot and cold holding temperaturesCritical
Major: Measured container of orange chicken holding between 105F - 134F for less than 4 hours in hot holding unit. [CA] Maintain all hot PHFs held at or above 135F. [COS] Operator directed to reheat PHFs to 165F.
Minor: Measured a container of raw chicken and pork holding at 44F in walk-in-cooler for less than 4 hours. [CA] Maintain all cold PHFs held at or below 41F.
K13: Food in good condition, safe, unadulterated
Found black like substance on white interior panel of ice machine. [CA] Routinely clean.
K35: Equipment, utensils: Approved, in good repair, adequate capacity
Found a house hold cannister of raid being used in food facility to eliminate cockroaches. [CA] Discontinue using house hold chemicals. Use approved commercially approved items and retain pest control services.
K23: No rodents, insects, birds, or animalsCritical
Major: Found several LIVE cockroaches in mounted soap/sanitizer dispenser located at warewash station. [CA] Eliminate all evidence of LIVE cockroaches. Clean and sanitize all effected areas. Provide approved pest control services. [COS] Observed operator using household raid to eliminate all LIVE cockroach in mounted soap/sanitizer dispenser. Operator removed lid of dispenser from wall. Observed cockroaches dying and falling from dispenser and into warewash sink.
Minor:
1. Found cockroach droppings in the following areas: ceiling panels above 1-compartment sink, warewash sink and around piping above hand wash sink at cooks line (right side).
2. Found DEAD cockroaches under 1-compartment sink and in mop sink area.
[CA] Eliminate all evidence of cockroaches dropping and DEAD cockroaches. Continue to provide approved pest control services.
K44: Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
Found mopping equipment stored directly in mop sink. [CA] After use, mops shall be placed in a position that allows them to air-dry without soiling walls, equipment, or supplies.
Source: Santa Clara County open data. Records are supplied as-is and may take 24–48 hours to reflect a newly published inspection.