74
Latest score
100%
Pass rate
3
Inspections
2
Critical violations

Location

Latest inspection

PASSED
Mar 18, 2026ROUTINE INSPECTION150 days ago

Facility has changed name to Hello Rice. Notified manager to send an email to district specialist. Per manager boba is brought from TP Tea, once in the morning and once in the evening. Facility plans to use TPHC for boba. Ensure facility confirms with TP Tea what time boba was done cooking to start TPHC. Recommend maintaing a log. Both facilities are under same owners.

Inspection Timeline

Mar 18, 2026Latest
PassedScore: 74/100
ROUTINE INSPECTION
74
Oct 17, 2025
Passed
ROUTINE INSPECTION
Sep 18, 2025
PassedScore: 69/100
ROUTINE INSPECTION
69

Violations Analysis

2
Critical Violations
2 in last 3 inspections
27
Non-Critical
29
Total Violations
Across 3 inspections

Complete inspection history

3 inspections
PassLatest Mar 18, 2026
74/100

ROUTINE INSPECTION

Facility has changed name to Hello Rice. Notified manager to send an email to district specialist. Per manager boba is brought from TP Tea, once in the morning and once in the evening. Facility plans to use TPHC for boba. Ensure facility confirms with TP Tea what time boba was done cooking to start TPHC. Recommend maintaing a log. Both facilities are under same owners.

9 reported violations
  • K35: Equipment, utensils: Approved, in good repair, adequate capacity

    Measured ambient temperature of two door freezer at 50 F near mop sink. Measured meat inside the freezer at 40-41F. [CA] Refrigeration must be capable of maintaining PHFs at 41°F or below. Discontinue using the freezer until it is repaired.

  • K36: Equipment, utensils, linens: Proper storage and use

    Observed rice scoop stored in room temperature water. [CA] Utensils shall be stored in the following manner: 1) in the food with their handles above the top of the food and the container, 2) in running water, 3) in a container of water at 135°F or above, 4) at room temperature if washed within 4 hours of initial use.

  • K06: Adequate handwash facilities supplied, accessible

    Observed paper towel roll stored behind sink and soap in a bottle. [CA] Provide soap in a dispenser and single use paper towels in dispenser at all times.

  • K14: Food contact surfaces clean, sanitized

    Observed chlorine sanitizer setup in wrong compartment. No active warewashing at the time of the inspection. [CA] Manual warewashing shall be accomplished by using a three-compartment sink where the utensils are first precleaned, washed with hot soapy water, rinsed with hot water, sanitized with an approved method, and air dried. Use 1 TBS of bleach (5.25%) per 1 gal. of water for chlorine solution (100 PPM). Use 1 tbs of quaternary ammonium (10%) per 2 gal. of water for quaternary ammonium (200 PPM). [COS] Discussed with manager and employee how to correctly setup warewash sink.

  • K34: Warewash facilities: installed/maintained; test strips

    Lack of chlorine test strips. [CA] Provide chlorine test strips.

  • K07: Proper hot and cold holding temperaturesCritical

    Measured a container of fried chicken on prep table at 56F, measured fried chicken on trays next to fryer between 80-110F. Per PIC, container was taken out at 11 AM and chicken on trays was cooked at 11 AM. Boba measured at 70F at front counter. [CA] PHFs shall be held at 41°F or below or at 135°F or above. OR [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] PIC marked the time for chicken and boba. Measured bean sprouts at 132F stored above steam well. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] Bean sprout container was moved inside the steam well.

  • K44: Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

    Observed back door propped open. [CA] Keep back door closed at all times to prevent the entrance and harborage of vermin.

  • K39: Thermometers provided, accurate

    Lack of thermometers in few refrigerators. [CA] A thermometer +/- 2°F shall be provided and correctly located in each hot and cold holding unit containing potentially hazardous foods.

  • K40: Wiping cloths: properly used, stored

    Observed wiping towels stored on counters with no sanitizer. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

Pass Oct 17, 2025
N/A

ROUTINE INSPECTION

OWNERSHIP CHANGE INFORMATION NEW FACILITY NAME: Chick & Tea NEW OWNER: BENTO KINGDOM The applicant has completed the facility evaluation application process for an Environmental Health Permit. The permit category for this facility is FP10. An invoice for the permit fee in the amount of $1,107.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days. The Environmental Health Permit will be effective: 11/01/2025- 10/31/2026. This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report. Okay to Operate. An official permit will be mailed to the address on file and shall be posted in public view upon receipt. *Structural Review inspection conducted on 10/17/2025 *Permit condition: NA *Obtain food safety manager certificate within 60 days. All other food employees must have valid food handler cards within 30 days from hire date.

9 reported violations
  • K34: Warewash facilities: installed/maintained; test strips

    Sink compartments are not large enough to accommodate large pots. [CA] Sink compartments shall be large enough to accommodate immersion of the largest equipment and utensils. Provide SOPs on how the largest pots will be washed, rinsed and sanitized OR provide an alternative solution.

  • K06: Adequate handwash facilities supplied, accessible

    Lack of soap dispensers at hand wash sinks. [CA] Provide soap dispensers.

  • K41: Plumbing approved, installed, in good repair; proper backflow devices

    Hot water faucet at mop sink is not working, hot water is only accessible through hose attached to a pipe from water heater. [CA] Repair the ot water faucet. Front hand wash sink faucet has been removed. Another hand wash sink is available in close proximity. [CA] Repair plumbing fixture and maintain in clean and good repair.

  • K21: Hot and cold water available

    Hot water measured at 117F at mop sink. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks.

  • K45: Floor, walls, ceilings: built,maintained, clean

    Accumulation of stains on walls at back freezer area, cookline area and on ceilings in prep area. [CA] Clean walls and ceiling and maintain in good condition.

  • K38: Adequate ventilation/lighting; designated areas, use

    Accumulation of grease on ventilation hood filters and ceiling around it. [CA] Clean mechanical exhaust hood and/or filters of grease accumulation. Lack of covers on ceiling lights. [CA] Light bulbs shall be shielded, coated or otherwise shatter-resistant in areas where there is unpackaged foods, clean equipment, utensils, linens, or unwrapped single use articles.

  • K39: Thermometers provided, accurate

    Lack of thermometers in the refrigerators. [CA] A thermometer +/- 2°F shall be provided and correctly located in each hot and cold holding unit containing potentially hazardous foods.

  • K42: Garbage & refuse properly disposed; facilities maintained

    Observed open lids for garbages containers. Observed accumulation of trash and debris around trash area. [CA] Refuse containers shall be covered at all times when not in use. Refuse, recyclables, or returnables shall be kept in nonabsorbent, durable, cleanable, leak proof, and rodent proof containers. Outside refuse enclosure shall be kept clean and free of debris.

  • K30: Food storage: food storage containers identified

    Food containers and bulk food container stored in hallway to restroom. [CA] Food shall be stored in approved areas. Move all food inside the approved kitchen area.

Pass Sep 18, 2025
69/100

ROUTINE INSPECTION

Send proof of temperature of refrigerator at 41F or below to district specialist at sukhreet.kaur@deh.sccgov.org

11 reported violations
  • K01: Demonstration of knowledge; food safety certification

    Lack of food manager certificate and food handler cards for some employees. [CA] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

  • K14: Food contact surfaces clean, sanitized

    Observed accumulation of pink mold like substance on inside panel of ice machine. [CA] Clean and sanitize the ice machine.

  • K39: Thermometers provided, accurate

    Lack of thermometers in refrigerators. [CA] A thermometer +/- 2°F shall be provided and correctly located in each hot and cold holding unit containing potentially hazardous foods.

  • K38: Adequate ventilation/lighting; designated areas, use

    One of the light bulbs on ventilation hood is not operating. [CA] Replace the light bulb.

  • K45: Floor, walls, ceilings: built,maintained, clean

    Accumulation of grease, food debris and dust on floors throughout the facility. Accumulation of grease buildup on walls and under three compartment sink. [CA] Walls and/or floors in food preparation area shall be kept clean.

  • K23: No rodents, insects, birds, or animals

    Observed flies at the back area of the facilities and right outside the back door near trash area. [CA] Food facility shall be kept free of non-disease carrying insects, weevils, ants, gnats, and fruit flies.

  • K35: Equipment, utensils: Approved, in good repair, adequate capacity

    Measured ambient temperature of two door refrigerator next to back hand wash sink at 60F. Do not store any PHFs until the unit is able to maintain temperature at 41F or below. [CA] Refrigeration must be capable of maintaining PHFs at 41°F or below.

  • K33: Nonfood contact surfaces clean

    Observed accumulation of grease and other debris on bottom of equipment drying racks above three compartment sink. [CA] Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris.

  • K42: Garbage & refuse properly disposed; facilities maintained

    Observed multiple unused buckets and other debris around trash area. [CA] Outside refuse enclosure shall be kept clean and free of debris.

  • K44: Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

    Lack of mop rack. [CA] Mop rack or other devices not made available to hang and store cleaning tools.

  • K07: Proper hot and cold holding temperaturesCritical

    Measured shrimp at 53F in two door refrigerator next to back hand wash sink. Per PIC, it has been stored in the unit overnight. Ambient temperature of the unit is 60F. Measured pork at 55F, tofu at 44F, shrimp balls at 44F in the same refrigerator. Per PIC, these items were moved into the unit less than 2 hours ago. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] PIC VC&D (voluntary condemnation and destruction) and moved rest of the items to a different refrigerator. Measured stir fried veggies at 128F and eggplant at 110F stored on prep table near hot holding unit. Per PIC, these items were prepared less than an hour ago. Measured boba at 70Fat prep unit counter at front, per PIC it was prepared at 10:30 AM. [CA] PHFs shall be held at 41°F or below or at 135°F or above. OR [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] PIC time marked the items to use or discard any leftovers at the end of 4 hours from when it was taken out of temperature control.

Source: Santa Clara County open data. Records are supplied as-is and may take 24–48 hours to reflect a newly published inspection.