87
Latest score
67%
Pass rate
3
Inspections
3
Critical violations

Location

Latest inspection

PASSED
Jun 9, 2025ROUTINE INSPECTION432 days ago

OWNERSHIP CHANGE INFORMATION NEW FACILITY NAME: Pho Ha Noi San Jose - Preparation Kitchen NEW OWNER: Hanoi Bistro Inc. The applicant has completed the facility evaluation application process for an Environmental Health Permit. The permit category for this facility is FP14. An invoice for the permit fee in the amount of $1,723.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days. The Environmental Health Permit will be effective: 07/01/2025 - 06/31/2026 This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report. Okay to Operate. An official permit will be mailed to the address on file and shall be posted in public view upon receipt. *Structural Review inspection conducted on 06/09/2025 *** Note: - Per owner and employees, facility prepares food for other restaurant located outside of Santa Clara County. - Facility will be required to obtain Processed Food Registration (PFR) from California Department of Public Health (CDPH).

Inspection Timeline

Jun 9, 2025Latest
PassedScore: 87/100
ROUTINE INSPECTION
87
Jun 9, 2025
Passed
FOLLOW-UP INSPECTION
Jun 4, 2025
ConditionalScore: 63/100
ROUTINE INSPECTION
63

Violations Analysis

3
Critical Violations
3 in last 3 inspections
11
Non-Critical
14
Total Violations
Across 3 inspections

Complete inspection history

3 inspections
PassLatest Jun 9, 2025
87/100

ROUTINE INSPECTION

OWNERSHIP CHANGE INFORMATION NEW FACILITY NAME: Pho Ha Noi San Jose - Preparation Kitchen NEW OWNER: Hanoi Bistro Inc. The applicant has completed the facility evaluation application process for an Environmental Health Permit. The permit category for this facility is FP14. An invoice for the permit fee in the amount of $1,723.00 will be mailed to the billing address on the application. Payment must be submitted within 10 days of receipt of the invoice. The owner is responsible for contacting our department if an invoice is not received and remit payment within 30 days. The Environmental Health Permit will be effective: 07/01/2025 - 06/31/2026 This report serves as a temporary permit. However, the permit will be deemed invalid if the permit fee is not paid in full within 30 days from the date of this report. Okay to Operate. An official permit will be mailed to the address on file and shall be posted in public view upon receipt. *Structural Review inspection conducted on 06/09/2025 *** Note: - Per owner and employees, facility prepares food for other restaurant located outside of Santa Clara County. - Facility will be required to obtain Processed Food Registration (PFR) from California Department of Public Health (CDPH).

5 reported violations
  • K18: Compliance with variance/ROP/HACCP Plan

    Facility is currently reduced-oxygen packaging PHF items without a HACCP plan. [CA] The food facility shall obtain a HACCP plan approval prior to packaging PHFs using a reduced-oxygen packaging (ROP) method and/or provide written standard operating procedures (SOPs) for ROP without HACCP approval. Note: - ROP activities at food facility do not require a HACCP plan if ALL the conditions below are satisfied: 1) Food is labeled with produce date AND time. 2) Food is held at 41F or below during refrigeration storage. 3) Food is removed from its package in the food facility within 48 hours after packaging.

  • K21: Hot and cold water available

    Warm water at the hand was sink in the kitchen measured at 73F. [CA] Handwashing facilities equipped with a mixing valve that is not readily adjustable at the faucet, shall provide warm water at least 100°F, but not greater than 108°F.

  • K35: Equipment, utensils: Approved, in good repair, adequate capacity

    Observed numerous non-certified equipment in use or stored in the facility: - Viet Dong vegetable slicer. - No-name brand vegetable slicer with conveyor belt. - No-name brand large vegetable recirculating washer. - No-name brand bag sealer. - 3x - no-name brand stainless steel induction stock pot stove with water faucet. [CA] New and/or replacement food equipment shall be certified or classified for sanitation by an American National Standards Institute (ANSI) accredited certification program (e.g. NSF, UL EPH, UL Sanitation, CSA Sanitation, or ETL Sanitation). Ambient temperature of the two-door upright refrigerator used to store creams and milk measured at 45F. [CA] Refrigeration must be capable of maintaining PHFs at 41°F or below.

  • K23: No rodents, insects, birds, or animals

    Old rodent dropping observed in the following areas: - On floor next to the two-door upright refrigerator storing milk and various types of creams directly outside of the kitchen. - On floor along the wall directly left once entering into the facility from the main entrance. No contamination of food or food contact surfaces observed. [CA] Clean and sanitize area of old droppings.

  • K44: Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

    Observed heavy clutter of unused equipment stored inside facility. [CA] The premises of a food facility shall be free of litter and items that are unnecessary to the operation or maintenance of the facility, such as equipment that is nonfunctional or no longer used.

Pass Jun 9, 2025
N/A

FOLLOW-UP INSPECTION

- On-site for a follow-up inspection after facility earned a conditional pass during a routine inspection on 6/4/2025. - Facility has corrected the following: - K05M - Hands not clean/improperly washed/gloves not used properly: - At time of inspection, employees observed properly washing hands as required. - K06M - Inadequate handwash facilities: supplied or accessible: - At time of inspection, all hand wash sinks observed easily accessible with hand soap and paper towels readily available. - Warm water not provided at hand wash sink in kitche. See violation K21m above. - K18M - Non-compliance with variance/ROP/HACCP Plan: - At time of inspection, all reduced-oxygen packaged PHF items were cut opened and properly labeled. - Facility has earned a green pass placard.

1 reported violation
  • K21: Hot and cold water available

    Warm water at the hand was sink in the kitchen measured at 73F. [CA] Handwashing facilities equipped with a mixing valve that is not readily adjustable at the faucet, shall provide warm water at least 100°F, but not greater than 108°F.

Conditional Pass Jun 4, 2025
63/100

ROUTINE INSPECTION

- Two or more major violations were observed during the routine inspection. - A follow-up inspection will be conducted to verify compliance of all major violations. - Subsequent follow-up inspection after first follow-up shall be billed $298/hour, minimum one hour, during normal business hours (Monday - Friday, 7:30 AM to 4:30 PM), and $645/hour, minimum two hours, during non-business hours, and upon inspector availability. - The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered, or copied. Failure to comply may result in enforcement actions per County Ordinance Code Section B11-55.

8 reported violations
  • K04: Proper eating, tasting, drinking, tobacco use

    Observed employee eating on top of cooking equipment at the cook line. [CA] No employee shall eat or drink in the food prep, food contact storage, or food storage areas, use designated area.

  • K18: Compliance with variance/ROP/HACCP PlanCritical

    Observed 7+ bags of raw marinated pork inside the walk-in freezer that was vacuum packaged. Item was not labeled with date and time at which item was packaged. Facility does not have an approved Hazard Analysis Critical Control Point Plan (HACCP Plan) for conduct reduced-oxygen packaging. Manager stated that items were special ordered from a customer. [CA] The food facility shall obtain a HACCP plan approval prior to packaging PHFs using a reduced-oxygen packaging method. [COS] Items were relocated to food preparation facility, FA0281433 - Pho Ha Noi, to be cut opened.

  • K21: Hot and cold water available

    Hot water at the hand wash station inside the kitchen measured at 117F. [CA] Handwashing facilities equipped with a mixing valve that is not readily adjustable at the faucet, shall provide warm water at least 100°F, but not greater than 108°F.

  • K44: Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

    Side door into the kitchen maintained opened during inspection. [CA] Keep back door closed at all times to prevent the entrance and harborage of vermin. Employee's purse observed stored on top of food equipment. [CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces.

  • K06: Adequate handwash facilities supplied, accessibleCritical

    Water at the hand wash sink in the kitchen measured at 117F and is not readily adjustable. Water observed too hot to conduct hand washing without scalding hands. [CA] Handwashing facilities equipped with a mixing valve that is not readily adjustable at the faucet, shall provide warm water at least 100°F, but not greater than 108°F. [SA] Temporarily utilize the three-compartment sink to conduct hand washing until temperature is adjusted. Hand soap is not provided at the hand wash stations inside the men and women's restroom. [CA] Provide handwashing cleanser in dispenser at handwash stations at all times. [COS] Hand soap was provided at hand wash stations. ** Repeat violation

  • K05: Hands clean, properly washed; gloves used properlyCritical

    Kitchen employee observed drinking from water bottle at the cook line, cough onto hands, and then attempted to continue onto peeling shallots. [CA] Ensure employees are properly washing hands as required. Employees shall wash their hands in all of the following instances: (1) Immediately before engaging in food preparation, including working with non-prepackaged food, clean equipment and utensils, and unwrapped single-use food containers and utensils. (2) After touching bare human body parts other than clean hands and clean, exposed portions of arms. (3) Immediately after using the toilet room and again when returning into the kitchen. (4) After caring for or handling any animal allowed in a food facility in pursuant to this part. (5) After coughing, sneezing, using a handkerchief or disposable tissue, using tobacco, eating, or drinking. (6) After handling soiled equipment or utensils. (7) During food preparation as often as necessary to remove soil and contamination and to prevent cross-contamination when changing tasks. (8) When switching between working with raw food and working with ready-to-eat foods. (9) Before initially donning gloves for working with food. (10) Before dispensing or serving food or handling clean tableware and serving utensils in the food service area. (11) After engaging in other activities that contaminate the hands. Properly wash hands with soap, warm water and dry using single use paper towels as required. Single-use gloves shall be removed prior to washing hands. [COS] Instructed employee to wash hands.

  • K23: No rodents, insects, birds, or animals

    Old rodent droppings observed on the floor next to the two-door upright refrigerator storing various types of creams and milk outside of the kitchen. No other signs of rodent activity was observed. [CA] Clean and sanitize area of old droppings.

  • K49: Permits available

    --48 HOUR NOTICE— Our records indicate this facility is operating without a valid permit and has a delinquent account. Your balance due is $ 2,153.75. Payment must be made immediately to DEH at the address at the top of this report or via our website at www.Ehinfo.org. A facility that submits payment of the outstanding balance within 48 hours (2 business days) of this notice will be issued and mailed an operating permit by this department. Failure to comply within 48 hours will result in facility closure and additional enforcement, including but not limited to reinspection(s) and additional cost recovery fees. A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit. *** PIC stated that La Barrique Corporation was officially closed 5/22/2025. New owners are to submit Facility Evaluation Request and Permit application before comply-by date. Failure to submit within time will result in permit suspension, facility closure, and penalties applied.

Source: Santa Clara County open data. Records are supplied as-is and may take 24–48 hours to reflect a newly published inspection.