TOPGOLF USA PIN HIGH LLC - 2ND FLOOR - KITCHEN AND BEVERAGE STATION

10 TOPGOLF DR, SAN JOSE, CA, 95002 +14802993192
Pass
84
Latest score
67%
Pass rate
6
Inspections
3
Critical violations

Location

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Latest inspection

PASSED
Dec 31, 2025FOLLOW-UP INSPECTION227 days ago

- On-site for follow-up inspection after facility earned a conditional pass during a routine inspection on 12/29/2025. - Facility has corrected the following: - K10M - Improper cooking time and temperatures: - At time of follow-up, proteins were cooked to the required temperatures. See measured observations above. - K11M - Improper reheating procedures for hot holding: - Reheating was not observed, however, all items hot holding that were previously reheated measured above the temperature requirements for reheating of commercially processed foods. See measured observations above. - Facility has earned a green pass placard.

Inspection Timeline

Dec 31, 2025Latest
Passed
FOLLOW-UP INSPECTION
Dec 29, 2025
ConditionalScore: 84/100
ROUTINE INSPECTION
84
May 22, 2025
Passed
FOLLOW-UP INSPECTION
May 20, 2025
Passed
FOLLOW-UP INSPECTION
May 19, 2025
Failed
ROUTINE INSPECTION
+1 more inspections

Violations Analysis

3
Critical Violations
2 in last 3 inspections
0
Non-Critical
3
Total Violations
Across 6 inspections

Complete inspection history

6 inspections
PassLatest Dec 31, 2025
N/A

FOLLOW-UP INSPECTION

- On-site for follow-up inspection after facility earned a conditional pass during a routine inspection on 12/29/2025. - Facility has corrected the following: - K10M - Improper cooking time and temperatures: - At time of follow-up, proteins were cooked to the required temperatures. See measured observations above. - K11M - Improper reheating procedures for hot holding: - Reheating was not observed, however, all items hot holding that were previously reheated measured above the temperature requirements for reheating of commercially processed foods. See measured observations above. - Facility has earned a green pass placard.

No reported violations
Conditional Pass Dec 29, 2025
84/100

ROUTINE INSPECTION

- Two or more major violations were observed during the routine inspection. - A follow-up inspection will be conducted to verify compliance of all major violations. - Subsequent follow-up inspection after first follow-up shall be billed $298/hour, minimum one hour, during normal business hours (Monday - Friday, 7:30 AM to 4:30 PM), and $645 for a minimum of two hours, during non-business hours, and upon inspector availability. - The posted placard is property of the Santa Clara County Department of Environmental Health and shall not be removed, covered-up, relocated, tampered, or copied. Failure to comply may result in enforcement actions per County Ordinance Code Section B11-55.

2 reported violations
  • K11: Proper reheating procedures for hot holdingCritical

    Container of corn cheese dip maintained on the hot holding unit at the cook line measured between 113F to 133F. Kitchen employee stated that the corn dip is received cold and should not have been reheated at the hot holding unit. [CA] RTE food from commercially processed, hermetically sealed container may be reheated to >135°F for hot holding. [COS] Corn cheese dip was reheated at the stove top to 167F prior to being returned to the hot holding unit.

  • K10: Proper cooking time & temperaturesCritical

    One of the four cooked chicken katsu pieces measured between 155F to 167F. Chicken was just removed from the deep fryer and was in the process of being plated. Cooked chicken breast measured between 160F to 163F. Chicken was just removed from the deep fryer and per employee was ready to be served. Employee's thermometer was calibrated using an ice slurry and had measured at 34F. [CA] Chicken shall be cooked to a minimum internal temperature of 165°F or above. [COS] Instructed employee to continue the cooking the chicken in the fryer.

Pass May 22, 2025
N/A

FOLLOW-UP INSPECTION

(6) 2nd floor kitchen and beverage station. This was a follow-up to assess whether the condition regarding the restriction of the BIB dispensing system could be lifted. Documentation had been provided to DEH from the BIB manufacturer (PEPSICO) confirming that the equipment was safe for use. Another site walkthrough was conducted today to verify any affected areas were still in safe condition. The BIB system-restricting condition is lifted and the facility may now use the BIB dispensing system for their bars and other beverage dispensers. Due to technical difficulties, this report will be emailed to the facility. Joint inspection with Aziz Hussain.

No reported violations
Pass May 20, 2025
N/A

FOLLOW-UP INSPECTION

2nd floor kitchen and beverage station. This was a follow-up to the 5/19/25 inspections regarding a sewage backup incident that occurred 5/18/25 (See CO0156878). - The facility had submitted via email written documentation of how the affected areas and equipment were properly cleaned and sanitized with ECOLAB OASIS MULTI-QUAT SANITIZER, 200PPM last night (all floors and equipment in kitchens, bars, restrooms, beverage prep rooms, hallways, furniture). - During today's site visit, the previously affected areas (kitchens, restrooms, bar area, beverage prep rooms, BIB room) were inspected. No evidence of contamination or sewage backup was observed. - The previously closed facilities (1st and 2nd floor kitchens, 1st floor bar) were re-opened and are permitted to operate. ***All bars/beverage rooms are conditionally allowed to operate, but only prepackaged beverages are permitted. The facility is not permitted to use any drink/beverage dispensing equipment until they provide this Agency a statement from the BIB vendor/manufacturer confirming that no contamination could have been inside the pipes/tubing/beverage containment, that the equipment can prevent seepage even after being in contact with sanitizer, and that line replacement is not required.*** DEH will follow-up with a request for a meeting with the facility manager and a letter will be provided in the coming days. FACILITY PERMITTED TO RESUME FOOD AND BAR OPERATIONS UNDER THE CONDITION OUTLINED ABOVE. Consulted supervisor M. Huato. Due to technical difficulties, this report will be emailed to the facility.

No reported violations
Fail May 19, 2025
N/A

ROUTINE INSPECTION

2rd floor kitchen and beverage station. Conducted a site investigation today, May 19, 2025. Per PIC Jim, Director of Operations, there was a backup at 8:30pm last night. Plumbers were called and unclogged the line, but wastewater affected multiple areas, including parts of kitchen areas and the beverage storage room which supplies beverages to all bars and beverage stations. A remediation company (BELFOR) then came and cleaned and sanitized all affected areas. However, the disinfectant type (BENEFECT BOTANICAL DISINFECTANT) could not be verified as approved. Therefore, all food facilities are closed and bars can only serve prepackaged drinks (nothing from the bib/lines), EXCEPT FOR THE 1ST FLOOR INSIDE BAR which must close completely. When all affected areas (kitchen, bars, floors) have been sanitized and documentation can be provided for: 1) Type of sanitizer 2) Cleaning/sanitizing procedures 3) Concentration of Sanitizer 4) Which equipment was cleaned/sanitized and how (inside and outside surfaces), the facility may call (408) 918-3400 to schedule a reopening. Due to technical difficulties, this report will be emailed to the facility.

1 reported violation
  • K14: Food contact surfaces clean, sanitizedCritical

    A sewage backup caused contamination to multiple areas of the facility, including rooms where the beverage bibs were stored, in kitchens, and hallways. [CA] Keep areas clean and free of contamination. Clean and sanitize with approved sanitizer per CalCode requirements. KITCHENS WERE CLOSED DUE TO POSSIBILITY OF TRACKING SEWAGE INTO KITCHEN. BARS ARE NOT ALLOWED TO SERVE DRINKS FROM DISPENSERS; ONLY PREPACKAGED DRINKS ARE ALLOWED, EXCEPT FIRST FLOOR INSIDE BAR WHICH IS COMPLETELY CLOSED. See notes below.

Pass Dec 27, 2024
100/100

ROUTINE INSPECTION

Note: 1. Food safety manager certificate: Ramos Juanrafael - 6/27/2025 2. No violations were observed during the time of this inspection.

No reported violations

Source: Santa Clara County open data. Records are supplied as-is and may take 24–48 hours to reflect a newly published inspection.